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About the Role

Under the direction of the Box Office Manager, this position conducts ticket sales at the Box Office window and over the phone using a computerized ticketing system.

Responsibilities

• Provides superior customer service.
• Answers patron questions with clear and correct information.
• Conducts ticketing transactions utilizing a computerized ticketing system.
• Handles cash, check and credit card transactions with a high degree of accuracy.
• Is able to work in a fast-paced environment as business level fluctuates.
• Accurately reconciles cash drawer and completes end-of-day reports.

Requirements

• High School Diploma or its equivalent is required.
• Six (6) months cashier and/or customer service experience or an equivalent combination of education, training and experience preferred.
• Must have flexible work schedule that includes working evenings, weekends and holidays.

Skills

• Basic understanding of computers and willingness to learn new computer skills.
• Ability to clearly speak and understand English.
• Ability to make sound decisions and demonstrate good judgement.
• Ability to read and write.
• Knowledge of office procedures and practices.
• Knowledge of effective customer service practices.
• Ability to maintain high level of personal hygiene.

Location

• Civic Center

Work Type

• Part-Time
• Onsite

Experience Level

• 6 months cashier and/or customer service experience preferred

Education Level

• High School Diploma or equivalent

Salary/Compensations

• $11.00 per hour

About the Company

• The City of Amarillo is an Equal Opportunity employer.

Equal Opportunity

• Encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law.
• The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case by case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at 806-378-4294.