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About the Role

This role is responsible for accurately and efficiently fulfilling customer orders, ensuring a positive customer experience, and maintaining operational standards within a home improvement retail environment.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Keep staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, and answering customer questions.
• Connect customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck).
• Follow all safety requirements.
• Support inventory accuracy by using the Orders App and maintaining SIMS compliance.
• Partner with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management.
• Report safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset.
• Utilize strong communication and teamwork skills.
• May be assigned other duties to support business needs.

Requirements

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Skills

• Computer proficiency
• Retail technology usage
• Powered equipment operation
• Customer service
• Communication
• Teamwork
• Inventory management
• Order fulfillment

Location

• Mooresville, NC

Work Type

• Full-time

Experience Level

• 6 Months of Experience

Education Level

• High school diploma or GED

About the Company

• Lowe's Companies, Inc. is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion.
• Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers.
• Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.
• For more information, visit Lowes.com.

Equal Opportunity

• Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.