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About the Role

The Director, Store Infrastructure Delivery is accountable for the end-to-end planning, governance, and execution of store infrastructure modernization programs across the retail network. This role provides centralized leadership and delivery oversight for complex, multi-workstream initiatives impacting stores, dealers, field operations, infrastructure teams, vendors, and business stakeholders, ensuring coordinated, predictable, and low-disruption delivery.

Responsibilities

Own End-to-End Delivery: Accountable for planning, governing, and delivering store infrastructure programs from initiation through deployment, stabilization, and handoff to support.
Manage Change & Dependencies: Coordinate complex technology changes, release sequencing, infrastructure dependencies, and risk mitigation across multiple initiatives.
Drive Store Deployment Readiness: Lead rollout planning, cutover execution, migration activities, operational readiness, communications, and hypercare support to ensure successful store implementations.
Orchestrate Cross-Functional Teams: Align infrastructure, network, hardware, operations, application, and vendor teams to deliver programs on time and with minimal business disruption.
Provide Executive & Dealer Visibility: Serve as the single accountable leader for program status, risks, decisions, escalations, and stakeholder communications across business, Dealer, and technology teams.
Ensure Operational Excellence: Establish delivery standards, governance processes, and continuous improvement practices that enable predictable, repeatable, and low-risk infrastructure modernization across the store network.
Build and lead a high-performing Store Infrastructure Delivery organization.
Develop delivery managers, program managers, and technical oversight resources.
Establish delivery standards, governance frameworks, and best practices.
Foster collaboration across Infrastructure, Store Technology, Operations, Security, and Business teams.
Drive a culture of accountability, proactive risk management, and execution excellence.

Requirements

10+ years of experience leading large-scale technology, infrastructure, retail, or business transformation programs.
Proven experience delivering complex, multi-million-dollar portfolios involving hardware, infrastructure, software, vendor, and operational change initiatives.
Demonstrated ability to lead cross-functional teams and influence executives across technology, operations, vendors, and business functions.
Strong understanding of project governance, risk management, deployment planning, change management, and operational readiness.
Experience leading large-scale retail deployments, lifecycle upgrades, or infrastructure modernization initiatives.
Strong financial acumen with experience managing budgets, business cases, vendor contracts, and portfolio investments.
Exceptional stakeholder management, communication, and executive presentation skills.
Ability to drive organizational change and establish new operating models and governance structures.

Experience Level

10+ years of experience

Education Level

Bachelor's degree in Business, Technology, Engineering, or related discipline

Salary/Compensations

$98,000 – $163,000
Our typical hiring range is between $98,000 and $140,000.

Benefits

Comprehensive benefits and retirement programs
Performance incentives
Continuing Education Programs
Other perks to support your well-being
Career growth opportunities
Product discounts
store discounts
supported learning through our Triangle Learning Academy
Canadian Tire Profit Sharing
retirement and savings programs for eligible employees
enhanced flex benefits program
mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families
total well-being, and mental health tools and resources for all employees

About the Company

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies.
With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies.
We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward.
We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees.
As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees.
Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility.
It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging!
Join us, where there's a place for you here.

Equal Opportunity

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do.
We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification.
We are united in our purpose of being here to help make life in Canada better.
We stand firm in our Core Value that inclusion is a must.
We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond.
Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.