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About the Role

The Social Worker is a member of The Legal Aid Society of Rochester’s innovative Basic Needs Team, providing supportive services to clients throughout their legal cases and beyond. The Social Worker supports the Civil Division by screening and interviewing clients, identifying non-legal needs, developing individualized action plans, and connecting clients with appropriate government and community-based resources.

Responsibilities

Interview clients in various settings to identify needs and gather information for service planning.
Conduct screening and assessment of clients' non-legal needs and identify appropriate resources.
Develop and implement individualized client action plans addressing basic needs.
Assist clients with applications for public benefits, housing, food assistance, and financial assistance.
Make referrals to government agencies, legal service organizations, healthcare providers, and community-based organizations.
Follow up with clients and service providers to ensure referrals are available, accessible, and appropriate.
Assist clients in navigating benefits-related processes, including fair hearings.
Conduct home and community visits to assess client needs and provide services.
Communicate with service providers, government agencies, and community organizations to coordinate services.
Maintain accurate and timely case notes, assessments, action plans, and documentation.
Consult and collaborate with attorneys, the Supervising Social Worker, and the Basic Needs Team.
Provide support to clients during court proceedings, administrative hearings, and appointments.
Participate in team, division, and organization-wide meetings, trainings, and collaborative activities.

Requirements

Bachelor's degree in Social Work, Human Services, Psychology, Sociology, or a related field.
Master's degree in Social Work (MSW) is a plus.
Relevant New York State social work licensure or eligibility for licensure preferred.
Prior experience working with individuals or families experiencing poverty, housing instability, food insecurity, or other barriers to meeting basic needs preferred.
Knowledge of public benefits, housing resources, government assistance programs, and community-based services preferred.
High level of initiative, independence, and organization.
Self-driven and solution-oriented with the ability to work independently and as part of a collaborative team.
Strong assessment, problem-solving, advocacy, and resource-navigation skills.
Excellent written and verbal communication skills.
Respectful and empathetic consideration for clients from diverse backgrounds.
Strong attention to detail and ability to maintain accurate and timely documentation.
High level of proficiency with Microsoft 365 and ability to learn case management systems.
Ability to maintain confidentiality and exercise sound judgment.
Ability to collaborate effectively with attorneys, social workers, service providers, government agencies, and community partners.
Bilingual fluency in Spanish and English (spoken and written) highly preferred.
Access to reliable transportation and ability to travel to client homes, courts, and community agencies.
Commitment to social justice and a passion for serving underserved communities.

Skills

Microsoft 365 proficiency
Case management systems utilization
Assessment skills
Problem-solving skills
Advocacy skills
Resource-navigation skills
Written communication skills
Verbal communication skills
Attention to detail
Documentation skills
Collaboration skills
Confidentiality
Sound judgment

Location

In-office environment

Work Type

Hybrid Work schedule
Full-time

Experience Level

Based on experience (for vacation days)

Education Level

Bachelor's degree in Social Work, Human Services, Psychology, Sociology, or a related field
Master's degree in Social Work (MSW) preferred
Relevant New York State social work licensure or eligibility for licensure preferred

Benefits

Hybrid Work schedule
Paid Lunch Hour
Employer contributions toward health and dental insurance plans
15 days of vacation to start
96 hours of sick leave
48 hours of personal time
14 paid holidays a year
$600 per year internet stipend
3% match on the 401(k) or Roth 401(k) plan
Language differential for proficient language skills
Professional development opportunities
Public Service Loan Forgiveness qualifying employer

About the Company

The Legal Aid Society of Rochester provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.

Equal Opportunity

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.