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About the Role
Smith Pump is seeking a skilled and experienced Field Service Tech to join their dedicated team. This role involves pump inspection, troubleshooting, and the operation of mobile pump service rig trucks, including pump removal, installation, startup, and maintenance.
Responsibilities
- Pump troubleshooting and diagnostics.
- Teardown, inspection, reporting, and repair of pumps in the shop.
- Maintenance and repair of tools and equipment.
- Ability to read, understand, and follow written and verbal instructions.
- Pump inspection, troubleshooting, and operation of mobile pump service rig trucks.
- Pump removal, installation, startup, and maintenance.
- Troubleshooting and ensuring the smooth operation of water and wastewater pumps.
Requirements
- Experience as a service technician and/or mechanic.
- Understanding of water pumps, or electrical or mechanical equipment.
- Strong leadership, organizational, problem-solving, and customer service skills.
- Excellent verbal and written communication skills.
- Ability to maintain positive relationships with both employees and customers.
- Ability to drive a commercial vehicle daily to job sites.
- Five (5) years of experience in pump field service and/or pump service rig work.
- Certified Pump Installer by the Texas Department of Licensing and Regulation.
- Computer skills and proficiency with Microsoft Office programs.
- Class A Commercial Driver's License.
- Physically demanding, requiring the ability to stand for most of the workday.
- Strength requirements include the ability to handle weights and forces of 100 lbs or more.
Skills
- Leadership
- Organizational skills
- Problem-solving
- Customer service
- Verbal communication
- Written communication
- Pump inspection
- Pump troubleshooting
- Pump installation
- Pump startup
- Pump maintenance
- Water pump operation
- Wastewater pump operation
- Mechanical equipment operation
- Electrical equipment operation
- Commercial vehicle operation
- Microsoft Office proficiency
Location
- Texas market
Work Type
- Field Service
- On the road
Experience Level
- 5 years of experience in pump field service and/or pump service rig work
Education Level
- Certified Pump Installer by the Texas Department of Licensing and Regulation
About the Company
- Smith Pump Company, Inc. has a legacy of excellence since 1962.
- Leaders in sales and service within the water, wastewater, and industrial markets.
- Fosters a family-like culture.
- Team is trained in the proper application of mechanical, electrical, and instrumentation equipment.
- Service departments are equipped with expertise and state-of-the-art facilities.
- Mission is to provide superior customer service and deliver quality products.
- Creates a rewarding work environment, fostering growth, collaboration, and innovation.