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About the Role

Join AWIN, a premier network of 23 luxury automobile dealerships and 3 collision centers in the Greater Toronto Area. We are seeking a Full Time Receptionist for our Audi Downtown Toronto Dealership. This role is the dealership's front-line contact with the public, responsible for telephone communications and reception, representing the dealership professionally and courteously.

Responsibilities

• Operate a multi-line telephone system to transfer incoming calls.
• Take detailed messages.
• Distribute mail, faxes, and coordinate courier pickups.
• Respond to emails in a timely manner.
• Coordinate and process customer payments, accounts, petty cash, and cheque requisitions.
• Respond to inquiries for general information about the dealership.
• Answer customer inquiries or direct them to the appropriate personnel.
• Maintain the cleanliness of the reception and customer waiting areas.
• Update and distribute dealership telephone listings.
• Close the transaction machine daily if necessary.
• Perform various clerical and administrative duties as requested.
• Handle Dealer Trade invoicing.
• Coordinate Dealer Trade pick-ups.
• Check daily vehicle arrivals for sold units.
• Maintain inventory accuracy in ADP/CDK and 180 systems.
• Stock in all arrived new and pre-owned vehicles.
• Perform daily licensing if necessary and ensure all required documentation is completed.

Requirements

• Excellent communication skills, including written and verbal.
• High school diploma or equivalent.
• Previous experience in a reception or customer service role.
• Experience operating a multi-line telephone system.
• Ability to prepare business memos and letters.
• Strong knowledge of Microsoft Office products, including Excel and Word.
• Ability to maintain filing systems and databases.
• Professional appearance and friendly disposition.
• Ability to work efficiently in a high-pressure environment.

Skills

• Customer service
• Telephone systems operation
• Microsoft Office Suite (Excel, Word)
• Filing systems management
• Database management
• Communication (written and verbal)
• Interpersonal skills
• Team building
• Time management
• Organizational skills

Location

• Greater Toronto Area

Work Type

• Full Time
• Onsite

Experience Level

• Previous experience as a reception/customer service role
• Previous experience working in a dealership setting is an asset
• Basic knowledge of vehicles and maintenance requirements is an asset

Education Level

• High school diploma or equivalent

Salary/Compensations

• $20 per hour

Benefits

• Health and Dental Care
• Life Insurance
• Store Discounts
• Work/life balance
• Training and support programs
• Tuition reimbursement program
• Corporate support
• Mentorship and development
• Company Events
• Unlimited career opportunities within our automotive group

About the Company

• AWIN is a premier network of 23 luxury automobile dealerships and 3 state-of-the-art collision centers in the Greater Toronto Area.
• Our company values its customers and employees and is invested in principles for success.
• We value doing business with integrity and adhere to the highest ethical standards.

Equal Opportunity

• AWIN is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please indicate this in your cover letter (or email).