Responsibilities
- Implement policy and procedure at the apartment site.
- Ensure paperwork completion to comply with HUD regulations.
- Process HUD and agency paperwork for tenant selection through move-out procedures.
- Maintain knowledge of regulatory and policy/procedure changes.
- Pass and maintain national Certification as Certified Occupancy Specialist.
- Supervise performance of Live-in Building Caretaker, providing feedback and direction.
- Provide oversight and direction to maintenance technician at site.
- Ensure adequate site coverage, including on-call and time-off scheduling.
- Maintain accurate records and files, and ensure confidentiality.
- Plan and monitor group-sponsored trips, recreational activities, and social functions.
- Transport group trips as necessary.
- Arrange for weekly grocery shopping trips.
- Ensure maintenance of large physical plant, systems, and vehicles according to standards.
- Maintain knowledge of systems, trouble signals, and remedies.
- Represent agency to contractors and vendors, facilitating repair work.
- Market the site, minimize vacancy rate and duration, and maintain adequate waiting list.
- Conduct tours and highlight product features and benefits.
- Identify and maintain knowledge of community resources.
- Engage in community integration via marketing, special programs, and collaborations.
- Develop relationships and represent site, department, and agency at community events.
- Act as a first resource for tenants, including orientation and handling ongoing issues.
- Order supplies and equipment.
- Maintain open communication with tenants and families through newsletters, meetings, and other venues.
- Provide cross-coverage for other sites and additional support as needed.
- Participate in peer training and auditing.
- Exhibit commitment and flexibility in on-call responsibilities, including evening backup and alternate weekends.
- Comply with all agency policies and procedures.
- Perform other duties as assigned.
Requirements
- High school diploma or GED required.
- Associate's degree preferred.
- 2 years of office or supervisory experience preferred.
- Valid Driver’s License that meets agency policy.
Skills
- Certified Occupancy Specialist certification
Work Type
- On call
Experience Level
- 2 years of office or supervisory experience preferred
Education Level
- High school diploma or GED
- Associate's degree preferred
Salary/Compensations
- $23-25.32 per hour
