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About the Role
This Associate position supports the operations management of City-owned properties within the Asset Management portfolio at NYCEDC, focusing on the Teleport Campus in Staten Island, NY, and other assigned properties.
Responsibilities
- Support the Campus Director in coordinating Teleport campus operations, including day-to-day activities, safety compliance, critical services, asset operability, and long-term plans.
- Manage on-site EDC field staff and contracted workers, including site visits, repair coordination, and staffing for critical systems.
- Assist in developing and maintaining periodic inspection schedules for field staff.
- Perform site inspections to verify contractor compliance, identify repairs, address deficiencies, and maintain records.
- Log, track, and maintain work orders completed by EDC field staff.
- Partner on annual property budget preparation and long-term capital investment planning.
- Monitor and report on campus expenditures, budget trends, maintenance activities, and operational performance.
- Support contract administration by monitoring contractor performance and coordinating with tenants/operators for service issue resolution.
- Provide administrative support, including purchase card reconciliation, system data entry, and invoicing support.
- Conduct tenant check-ins to maintain customer satisfaction and address expectations.
- Monitor tenant improvements for compliance with building codes, insurance, lease terms, and best practices.
- Coordinate tenant support during emergencies.
- Develop and execute communication strategies to inform stakeholders of operational issues.
- Respond to emergencies and provide 24/7 on-call support.
- Monitor and support the Teleport campus electrical system, coordinating response needs.
- Perform other duties as assigned.
Requirements
- Bachelor’s Degree in Facilities Management, Business or equivalent.
- At least 1 year of experience in building management, facilities maintenance or management, and/or transportation systems maintenance or management.
- Demonstrated written and verbal communication skills.
- Proven ability to work in a team environment and on individual projects with minimal oversight.
- Proficient in Microsoft Word, Excel, Outlook, Access, and PowerPoint.
- Valid driver’s license required.
- Availability for 24 hour on-call response.
- Ability to establish New York City residency within 180 days of starting.
Skills
- Facilities Management
- Business Administration
- Building Management
- Facilities Maintenance
- Transportation Systems Maintenance
- Written Communication
- Verbal Communication
- Teamwork
- Independent Project Management
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft Access
- Microsoft PowerPoint
- Emergency Response
- Budget Management
- Contract Administration
- Stakeholder Relations
Location
- Staten Island, NY
- One Liberty Plaza
Work Type
- Onsite (five-day presence at Teleport Campus)
- Hybrid (travel to One Liberty Plaza as needed)
- On-call (24/7 availability)
- Possible weekend coverage
Experience Level
- Associate
- 1+ year of experience
Education Level
- Bachelor’s Degree in Facilities Management, Business or equivalent
Salary/Compensations
- $70,000—$72,000 USD
Benefits
- Generous employer subsidized health insurance
- Medical, dental, and pharmacy plans
- Vision and hearing benefits
- Flexible spending accounts for healthcare and dependent care
- Short term and long-term disability coverage
- 100% employer covered life insurance and supplemental life insurance coverage
- Up to 25 vacation days
- Floating Holidays and Summer Fridays
- Parental leave - up to 20 paid weeks
- Retirement savings programs
- Company-paid 401(a) defined contribution plan
- 457(b) tax-advantaged retirement savings plan
- Tuition Reimbursement program
- Continuing education and professional development
- Public Service Loan Forgiveness (PSLF) eligible employer
- College savings plan
- Backup childcare
- Gym membership discounts
- Calm.com membership for mindfulness and mental health support
- Employee discounts through Plum Benefits
About the Company
- New York City Economic Development Corporation is a mission-driven, nonprofit organization that works for a vibrant, inclusive, and globally competitive economy for all New Yorkers.
- Our strategies include strengthening confidence in NYC as a great place to do business; growing innovative sectors with a focus on equity; building neighborhoods as places to live, learn, work, and play; and delivering sustainable infrastructure for communities and the city’s future economy.
- For more information, visit our website at edc.nyc.
Equal Opportunity
- The New York City Economic Development Corporation is an Equal Opportunity Employer.
- Our Diversity, Equity, and Social Responsibility Mission is to create a People First strategy by attracting, retaining, and engaging a diverse and talented workforce.
- NYCEDC knows our strength comes from each of our connected parts, making the fabric of our organization better and stronger because of our unique employees' talents.
- At NYCEDC, all applications are reviewed by our Talent Acquisition team and hiring managers. We do not use artificial intelligence (AI) tools to screen, evaluate, or make decisions regarding candidate resumes or applications. Each candidate is considered through a thoughtful, human-led review process to ensure equity, consistency, and alignment with the needs of the role.