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About the Role

The Summit Center is seeking a Senior HR Business Partner to handle time and attendance issues and employee relations matters. This role is both hands-on and strategic, driving the mission to ensure Summit is a great place to work by providing expertise in employee relations, performance management, employee retention, coaching/development, conflict management, and ad hoc projects.

Responsibilities

• Ensure employee relations matters are handled in compliance with all applicable laws, policies, and best practices.
• Address labor relations issues as they emerge.
• Conduct timely, objective, and thorough internal investigations including but not limited to allegations of harassment, discrimination, accommodation and Code of Ethics/Conduct violations.
• Actively participate as a member of the agency’s Safety Committee to promote a safe and healthy work environment.
• Maintain and regularly update job descriptions and performance standards for all agency positions.
• Proactively address and resolve employee concerns to foster a positive work culture and minimize potential conflicts.
• Promote employee engagement and satisfaction by addressing concerns promptly, implementing new perks and benefits, and coordinating team-building activities.
• Oversee the agency’s performance appraisal and salary administration systems, ensuring consistency and alignment with organizational goals.
• Manage all aspects of agency unemployment claims, including documentation, responses, and hearings.
• Support the employee onboarding process to ensure a smooth and effective integration into the organization.
• Develop, revise, and maintain employment policies and procedures in accordance with legal and organizational requirements.
• Provide guidance and support to employees regarding agency policies, procedures, and human resources practices.
• Coordinate and assist with planning and execution of employee events, recognition programs, and wellness initiatives.
• Perform other duties as assigned by the supervisor, including support for benefits administration, employee training, and special projects.
• Adheres to The Summit Center Core Agency Values of Adaptability, Accountability, Collaboration, Integrity, Optimism, and Respect.
• Adheres to the Summit Center employment policies as outlined in the Employee Handbook including, but not limited to dress code, attendance and punctuality, and Paid Time Off.

Requirements

• Minimum of 6 years’ experience in the HR field with direct responsibility for employee relations or labor relations.

Skills

• Employee relations
• Labor relations
• Performance management
• Employee retention
• Coaching/development
• Conflict management
• Ad hoc projects
• Investigation
• Safety committee participation
• Job description maintenance
• Performance standards
• Employee engagement
• Employee satisfaction
• Unemployment claims management
• Onboarding process support
• Policy and procedure development
• Benefits administration support
• Employee training support

Location

• Getzville, NY

Work Type

• Full-time
• Onsite

Experience Level

• Senior

Education Level

• Bachelor's degree required
• Master's degree preferred

Salary/Compensations

• $62,225 - $70,000

Benefits

• Up to 42 days of paid time off
• 14–16 paid holidays annually
• Potential for annual raises and profit sharing
• Health, dental, and vision insurance
• Medical opt-out payment (up to $1,000/year)
• 401K with up to 4% employer match
• Life and long-term disability insurance

About the Company

• The Summit Center is Western New York’s leading provider of evidence-based services for children and adults with autism and other developmental, social, and behavioral challenges.
• Our team is dedicated to helping every individual we serve achieve their highest level of independence.
• If you're passionate about making lives better and in search of a good job with dedicated supervisors, great benefits, and a supportive environment become a #DifferenceMaker and join our team.