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About the Role

Reporting to the Chief Communications Officer, this role leads MSF USA’s communications on global health and access to medical tools, supporting advocacy strategies and coordinating with internal and international teams. The position serves as the US communications lead for access to medicines and products for healthcare.

Responsibilities

• Develop and distribute external communications products across multiple channels to bear witness to humanitarian needs, speak out with patients and communities, engage with audiences, and achieve strategic objectives.
• Identify significant medical humanitarian issues and execute integrated communications plans to increase public awareness, audience engagement, and support for advocacy priorities.
• Develop and contribute toward brand strategy, brand positioning, and tactics to increase brand visibility.
• Develop and support the production of creative and engaging external communications content across audiences and channels, including for the website, social media, and live events.
• Promote DEI principles across all communications products and channels.
• Lead, shape, and support MSF USA’s communications strategies on issues related to global health and access to medicines, in coordination with the Programs department and in line with relevant advocacy objectives.
• Act as MSF USA’s lead and focal point for communications on the movement on access to medicines and products for health care.
• Serve as a specialist resource on access-related communications for other teams across MSF USA, including Programs and Development.
• Serve as the communications focal point with US-based organizations in the access to medicines movement.
• Take responsibility for developing and delivering editorial strategies and plans for external communications on global health issues, with guidance from the Chief Communications Officer.
• Provide editorial oversight and support on priority dossiers identified by Programs, specifically the Global Health Advocacy & Policy unit.
• Provide medical editing and technical communications guidance, including to support policy briefs and research papers and tailor materials for specialist and general audiences.
• Develop and oversee creative content about MSF’s work on global health issues for key audiences, ensuring that news and stories are medically accurate, clear, and compelling.
• Provide expertise and support for the international MSF Access team, liaising with relevant stakeholders across the MSF network.
• Coordinate MSF USA communications campaigns on access-related issues.
• Contribute significantly toward developing brand strategy and brand positioning to achieve organizational goals.

Requirements

• Ability to develop and maintain professional relationships with a wide range of stakeholders and organizations, including medical professionals, civil society and community organizations, and global health organizations.
• Strategic thinker and problem solver, ability to develop solutions to challenges.
• Ability to apply judgment and diplomacy in complex situations.
• Strong facilitation skills; ability to work cooperatively in a cross-cultural setting with long-distance working relationships.
• Uses comprehensive knowledge, highly developed skills, and professional judgment to work independently while providing guidance and training to others on planning, organizing, prioritizing, and overseeing activities to efficiently meet organizational objectives.
• Works at an advanced level to assess the facts and circumstances of the current situation and/or environment and adapt thinking and work habits to thrive in any scenario.
• Planning and prioritizing work to meet commitments aligned with MSF USA goals.
• Interprets and applies understanding of key financial indicators to make better business decisions.
• Anticipating and adopting innovations in organizational digital and technology applications.
• The ability and skill to determine and analyze trends from data that is collected to assist in compiling reports that will help in decision-making.
• The ability and skill to plan and manage small project work assignments within desired cost, time and quality parameters.
• Adapts approach and demeanor in real time to match the shifting demands of different situations.
• Serves as an example of adaptability and provides guidance and support to help others adapt to new situations.
• Considers the needs of clients, constituents, and the organization; shifts priorities appropriately.
• Applying knowledge of MSF USA and the industry to advance the organization’s goals.
• Must be willing to travel for work as needed.

Skills

• Medical/global health communications
• Global health landscape knowledge
• US-based global health actors and US government knowledge
• Access to medicines movement experience
• US news media and social media landscape knowledge
• Solid news judgment
• International affairs proficiency
• Humanitarian issues proficiency
• Excellent research skills
• Excellent writing skills
• Excellent editing skills
• Ability to effectively present information to a variety of audiences
• People Focus
• Manages Complexity
• Global Perspective
• Cultivates Innovation
• Strategic Mindset
• Drives Results
• Ensures Accountability
• Collaborates
• Communicates Effectively
• Values Differences
• Manages Conflict
• Builds Networks
• Drives Vision and Purpose
• Instills Trust
• Manages Ambiguity
• Situational Adaptability
• Models Resilience

Location

• New York, NY

Work Type

• Hybrid

Experience Level

• 7-10 years of medical/global health communications experience

Education Level

• Bachelor's degree or equivalent combination of education and experience

Salary/Compensations

• $124,346.00 - $186,518.00

About the Company

• Doctors Without Borders/Médecins Sans Frontières (MSF) is an independent international organization that provides medical care to the people who need it most.
• The organization cares for people affected by conflict, disease outbreaks, disasters, and social exclusion in more than 70 countries.
• MSF offers medical humanitarian assistance solely based on need, regardless of race, ethnicity, religion, or politics.
• Our international project teams include medical, logistical, and administrative staff, most of them hired locally and working with their own communities.
• Our actions are guided by medical ethics and the principles of independence, impartiality, and neutrality.
• We also bear witness and speak out about the experiences of our colleagues and patients.
• MSF USA is one of 24 sections supporting the global movement, primarily through staff recruitment, fundraising, advocacy, and communications.
• We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF’s social mission.

Equal Opportunity

• MSF-USA is dedicated to creating a diverse, impartial, and inclusive workforce.
• We are an equal opportunity employer and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information, or any other differences as per applicable laws.
• We seek a diversity of experience and skills for our workplace and encourage people from all backgrounds to apply to our openings.
• We also provide reasonable accommodations for individuals with disabilities or religious beliefs and practices.
• If you require accommodations during the application process, please contact us at recruitment@newyork.msf.org.
• We strongly encourage individuals from underrepresented communities in the Humanitarian Aid sector to apply.
• All Employees and Representatives of MSF USA have a duty to treat the individuals, families, and communities with whom we interact and serve with dignity and respect, and to ensure their safety and protection.
• We are committed to fostering a workplace and organizational culture that is safe, inclusive, and free from harassment, abuse, exploitation, and discrimination.
• This commitment is supported by policies and procedures that promote an environment where misconduct and abuse are not tolerated.
• Employment may be contingent upon satisfactory reference checks and/or background screening appropriate to the responsibilities of the role.