Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
The Business Development Manager (BDM) is responsible for new logo acquisition for WSG, managing complex enterprise sales cycles from initial contact to signed contract, and ensuring a smooth handover to Account Managers and operations for delivery. This role is the primary driver of WSG's top-line revenue growth, with a focus on achieving annual quotas for both revenue volume and margin quality.
Responsibilities
- Identify and pursue net-new client opportunities across target verticals, lines of business, and assigned geographies through various channels including cold-calling, in-person meetings, video/virtual interactions, and email.
- Build and manage a qualified pipeline, meeting data entry requirements, pipeline funnel/stage activities, and conversion goals per quarterly and annual targets.
- Partner with Sales Operations on targeted prospect list development, market intelligence gathering, and outbound contact sequencing.
- Assist marketing efforts with industry knowledge and best practices for prospecting and lead scoring, utilizing AI and other client acquisition tools.
- Attend and follow up on industry events and conferences to generate, cultivate, and close new opportunities.
- Conduct client meetings, prepare presentations and communications, and discover solutions to close deals and manage client onboarding and retention.
- Follow WSG’s sales process, training methods, and SOPs.
- Log all activity, contacts, and deal stages consistently in WAVES/WL.
- Lead discovery, proposal, and negotiation processes for all assigned opportunities.
- Coordinate with Sales Operations Coordinator for RFP and proposal support.
- Engage Sales Operations early to validate margin before committing to client pricing.
- Manage contract negotiations in partnership with the BD Lead and Legal.
- Ensure all commercial commitments (SLAs, scope, pricing) are operationally validated before contract execution.
- Execute a structured BD-to-CED handoff per plan for every closed account, ensuring no knowledge loss and including added value gains during the initial period.
- Participate in internal rollout meetings to transfer client context to account management and operations teams.
- Ensure Account Manager is introduced and engaged before contract execution where possible.
- Complete all required WAVES/WL win/loss entries and account setup documentation promptly.
Requirements
- 3–5 years of B2B sales experience, preferably in facilities management, commercial services, or a related field.
- Demonstrated track record of hunting and closing net-new enterprise accounts.
- Experience managing complex, multi-stakeholder sales cycles.
- CRM proficiency required; Salesforce, MSD365, Zoho, WAVES/WL experience is a plus.
- Strong communication, negotiation, and executive presence skills.
Skills
- Cold-calling
- Prospecting
- Pipeline management
- Market intelligence
- AI and client acquisition tools
- Sales process adherence
- Discovery
- Proposal development
- Negotiation
- RFP support
- Contract management
- Client onboarding
- Client retention
- Communication
- Executive presence
Location
- North America
Work Type
- Full-time
- Travel required up to 25%
Experience Level
- 3-5 years B2B sales experience
Education Level
- Bachelor's degree preferred
About the Company
- W Services Group is a team of subject matter experts in cleaning, construction, and emergency response services, known for developing, implementing, and managing projects for multi-site groups across North America.
- The company has earned a reputation as a high-value provider, partnering collaboratively with clients to yield real solutions and support their brand image.
- W Services Group operates with a client-centric structure and empowers personnel to make decisions and resolve issues, ensuring high client satisfaction in a dynamic environment.
- Founded on family business principles, the company emphasizes caring, listening, respecting, and trusting one another.
- The company believes its successful growth depends on teamwork and employee commitment to deliver the best service and value.