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About the Role

WIHD is seeking an experienced Registered Nurse Manager to lead nursing and clinical support operations in our nonprofit outpatient health services programs serving adults with intellectual and developmental disabilities. This hands-on leadership role combines staff supervision, clinic operations, direct patient care, care coordination, and quality improvement. The ideal candidate is an organized, compassionate nurse leader committed to person-centered care, patient safety, and an exceptional patient and caregiver experience.

Responsibilities

• Lead daily clinical operations, patient flow, staffing coordination, and team huddles.
• Supervise, coach, and evaluate Medical Assistants, Licensed Practical Nurses, phlebotomy staff, and other assigned clinical personnel.
• Coordinate onboarding, orientation, training, competency assessments, and ongoing staff development.
• Promote a culture of safety, accountability, teamwork, and service excellence.
• Prepare patients for visits; assist providers; and administer medications, vaccinations, and treatments within the RN scope of practice.
• Oversee laboratory operations, infection-control practices, equipment logs, medication storage, and clinical supply readiness.
• Ensure timely triage and follow-through for patient and caregiver calls, prescription requests, test results, referrals, and prior authorizations.
• Educate patients, families, caregivers, and agencies regarding treatment plans, recommendations, and self-management strategies.
• Coordinate care and communication with providers, hospitals, pharmacies, payers, guardians, caregivers, and community agencies.
• Respond to on-site medical emergencies and provide stabilization until emergency medical services arrive.
• Participate in quality assurance, performance improvement, infection control, patient-centered medical home, and related organizational initiatives.
• Support chronic care management, care transitions, population health, and new programs that improve access, quality, and efficiency.

Requirements

• Graduate of an accredited school of nursing.
• Current, valid New York State Registered Nurse license.
• Current American Heart Association Basic Life Support certification.
• At least three years of nursing experience.
• At least two years of nursing supervisory or management experience.
• Demonstrated ability to lead teams, manage competing priorities, and direct clinical workflows.
• Strong clinical judgment, communication, organizational, problem-solving, and interpersonal skills.
• Knowledge of nursing standards, patient safety, quality improvement, regulatory compliance, and electronic health record documentation.

Skills

• Clinical judgment
• Communication
• Organization
• Problem-solving
• Interpersonal skills
• Nursing standards
• Patient safety
• Quality improvement
• Regulatory compliance
• Electronic health record documentation

Location

• Valhalla, NY

Work Type

• Full-Time
• In-Person
• Exempt

Experience Level

• At least three years of nursing experience
• At least two years of nursing supervisory or management experience

Education Level

• Graduate of an accredited school of nursing

Salary/Compensations

• $85,000–$100,000 annually

Benefits

• Medical and Dental Insurance
• Paid time off (4 Weeks’ Vacation plus Sick, Personal and Holidays)
• Term Life insurance
• Short and long-term disability
• 403B employer contribution

About the Company

• WIHD provides a positive working environment that promotes employee safety, growth and goal attainment.
• Join a mission-driven nonprofit team dedicated to improving health, independence, and quality of life for people with disabilities and their families.
• The Westchester Institute for Human Development (WIHD) proudly employs individuals who bring vision, compassion, and top-level skills to their work.

Equal Opportunity

• We are committed to fostering a workplace culture rooted in respect, fairness, and equal opportunity.
• WIHD’s policy is to provide employment, training, compensation, and other work-related opportunities without regard to race, color, religion, gender, national origin, citizenship status, age, sex, marital status, sexual orientation, gender identity, disability status, veteran status, pregnancy, or any other characteristic protected by law.
• Decisions regarding hiring, work assignments, promotions, compensation, and retention are based solely on qualifications, performance, and the needs of our organization.