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About the Role

As a First Line Assurance Tester, you will play a vital role in safeguarding operations and transformation activities by providing independent assurance that controls are designed and operating effectively. This role involves working across a wide range of operational and change initiatives to ensure risks are identified, managed, and mitigated, supporting the safe delivery of change and protecting customer outcomes.

Responsibilities

Conduct assurance and testing activities across operational and change programmes.
Validate controls, risk actions, and risk assessments to ensure effectiveness.
Perform scenario-based testing and implementation reviews to assess expected outcomes.
Support assurance activities before, during, and after change delivery, including early life support reviews.
Identify potential risks and unintended consequences that could impact customers or business performance.
Produce clear reports and recommendations for stakeholders.
Participate in governance forums, risk committees, and assurance reviews.
Build strong relationships across Operations, Transformation, Risk, and Compliance teams.

Requirements

Experience in assurance, risk management, controls testing, audit, or operational risk environments.
Knowledge of operational risk, change risk, and resilience frameworks.
Strong analytical and investigative skills with the ability to assess complex information.
Experience reviewing controls, processes, or change initiatives.
Excellent stakeholder management and influencing skills.
Strong written and verbal communication skills, with the ability to present findings and recommendations clearly.
A proactive mindset with a focus on continuous improvement and customer outcomes.

Skills

Risk management
Controls testing
Operational risk
Change risk
Resilience frameworks
Analytical skills
Investigative skills
Stakeholder management
Influencing skills
Written communication
Verbal communication

Location

Hybrid - Flexible

Work Type

Permanent
Hybrid

Benefits

Internal Mobility programmes
Leadership development programmes
Health Cash Plan
Instant discounts
Credit building tool
Salary Finance Loans
Electric vehicle leasing
Long service awards
Free Domestic & General protection plan
Discounted rates on additional plans
Referrals for family and friends

About the Company

Domestic & General has a 100-year legacy and is expanding internationally.
The company culture is creative, fast-moving, and exciting, with customers at the heart of everything.
Currently undergoing a period of transformational change.

Equal Opportunity

Domestic & General are an equal opportunities employer, treating people fairly regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment, or marital/family status.
A thorough referencing process, including credit and criminal record checks, is in place.