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About the Role

HeartShare St. Vincent’s Services (HSVS) Enhanced Family Foster Care (EFFC) program seeks a Unit Supervisor for its Brooklyn location office to build and lead a strong team that provides and coordinates excellent quality care and healing to children, ensuring every child on the caseload lives in a nurturing, safe, and permanent family as quickly as possible. The Unit Supervisor will report to the Director of Foster Care.

Responsibilities

• Provides coaching and support to staff to reinforce quality case practice.
• Completes and submits staff evaluations.
• Resolves and addresses staff issues.
• Participates in hiring and disciplinary actions.
• Provides formal and informal supportive, programmatic, and clinical supervision to each team member.
• Holds formal individual supervision weekly and team meetings monthly.
• Holds staff accountable for strong performance.
• Ensures appropriate record-keeping, including supervisory records.
• Responds to case emergencies, including after hours when necessary.
• Conducts home visits, school visits, and attends court hearings when necessary.
• Attends internal and external training and applies newly gained knowledge.
• Participates in on-call rotation for after-hours emergencies to ensure 24/7 coverage.
• Reviews all Progress Notes, Court Reports, correspondence, and other documentation, ensuring quality and timely submission.
• Ensures timely and accurate submission of all forms and documents required by ACS and NYF.
• Ensures adherence to all city and state mandates, including documentation of necessary contacts by Case Planner.
• Facilitates family team conferences as a back-up.
• Performs all other duties as assigned within scope of practice.

Requirements

• Master's degree required.
• Experience in child welfare/case management strongly preferred.
• Minimum of two to five years of supervisory and/or managerial experience in a relevant field.
• Familiarity with Administration for Children Services (ACS), Office of Children Family Services (OCFS), Department of Youth & Community Development (DYCD), and other relevant municipal and state agencies preferred.
• Must maintain a broad knowledge of basic principles, concepts, and methodology of social work.
• Ability to teach, train, and coach team members.
• Ability to work flexible hours, including some evenings.
• Excellent verbal and written communication skills.
• Ability to work under stress or in a fast-paced environment.
• Ability to work independently and exercise a high level of confidentiality.
• Computer and typing skills sufficient to perform essential job functions.
• Knowledge of Microsoft Word and Connection highly preferred.
• Driver's license is preferred.
• Selected candidates will be required to complete a safety training course prior to use of an agency vehicle.
• Candidates will not use personal vehicles for organization-related driving.

Skills

• Excellent customer service skills.
• Ability to collaborate across programs.
• Excellent verbal and written communication skills.
• Ability to work under stress or in a fast-paced environment.
• Ability to work independently.
• High level of confidentiality.
• Computer and typing skills.
• Knowledge of Microsoft Word.
• Knowledge of Connection.

Location

• 66 Boerum Place, Brooklyn, NY, 11201

Work Type

• Full-Time
• Onsite

Experience Level

• 2-5 years supervisory/managerial experience

Education Level

• Masters Degree or Equivalent

Salary/Compensations

• $70,000.00 - $72,000.00 per year

Benefits

• Rewarding Work in a team environment.
• Paid vacation, sick, personal days, and holidays.
• 403(B) retirement plans with employer contribution.
• Health, dental, vision and life insurance.
• Employee Assistance Program (EAP).
• Flexible spending account (Dependent Care, Medical, Parking, and Transit).
• Employee Appreciation Programs and Events.
• Tuition Assistance Program.
• Professional Development opportunities.
• Wellhub Discount.
• Verizon Wireless Discount.
• BJs Membership discount.
• Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more.

About the Company

• For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.

Equal Opportunity

• HeartShare is an Equal Opportunity Employer (EOE).
• If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org.