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About the Role
This role sits at the centre of Felix's performance creative engine, focusing on a high-volume flow of ideas tested in market to achieve the mission of demystifying complexity, removing stigma, and increasing access to patient-first healthcare.
Responsibilities
- Run the day-to-day flow of production, orchestrating weekly project plans and daily schedules.
- Own concept and output review, performing first-level QC on scripts, edits, pacing, story flow, and visual issues.
- Coordinate quick turnarounds with editors and creators.
- Ensure every deliverable meets the brief, brand guidelines, and ad platform specs.
- Manage and grow Felix's creator bench, including recruiting, onboarding, and coordinating creators and UGC talent.
- Run a fast feedback loop of weekly calls and quick script turnarounds.
- Maintain a raw-footage and asset library for reuse and AI-assisted remixing.
- Own supplier and talent relationships, including negotiating rates and issuing SOWs.
- Manage the production budget and support forecasting across creators, locations, and vendors.
- Flag opportunities for efficiency through consolidating or renegotiating vendor terms.
- Work closely with the Associate Creative Director, Growth team, and strategists to translate the creative calendar into realistic production plans.
- Provide clear input on capacity, timelines, and feasibility.
- Translate creative briefs into clear shot lists, call sheets, timelines, and deliverable checklists.
- Source locations, props, and wardrobe as needed.
- Oversee production days when required.
- Own the compliance gate for production outputs, securing all usage rights, model releases, and documentation.
- Enforce Canadian health-advertising requirements.
- Feed production learnings back to the creative team, tagging deliverables to their concept.
- Run post-shoot feedback loops and flag what is and isn't landing.
- Build scalable systems, workflows, and documentation to increase creative output.
- Identify bottlenecks that cost the team time or money.
Requirements
- Has 5+ years in creative project management, production, or operations, including experience managing a production budget.
- Has a proven track record of improving creative processes in a growth-stage environment.
- Has built or run a creator, UGC, or content pipeline at volume.
- Is comfortable operating in a native, lo-fi, creator-first register, not only polished production.
- Uses AI fluently in production for testing creative directions and remixing/versioning assets.
- Has experience in the performance marketing industry.
- Has experience mentoring or informally leading junior team members or freelance production talent.
- Is extremely organized and can manage a variety of creative requests and deliverables.
- Has strong project management skills and is an exceptional communicator.
- Is comfortable representing production in cross-functional conversations.
- Maintains strict adherence to industry regulations and legal requirements, ideally including health or other regulated advertising.
- Is a self-starter who can juggle multiple priorities in a fast-paced environment.
- Obsesses over details and has a passion for continuously optimizing production processes.
- Is kind and empathetic.
- Is excited about Felix's mission of making everyday healthcare accessible and stigma-free for Canadians.
Skills
- Creative project management
- Production
- Operations
- Budget management
- Process improvement
- Creator management
- UGC pipeline management
- Content pipeline management
- AI in production
- Performance marketing
- Mentoring
- Project management
- Communication
- Cross-functional collaboration
- Regulatory adherence
- Detail-oriented
- Process optimization
Location
- Remote first, work from anywhere in Canada
Work Type
- Full-time
- Remote
Experience Level
- 5+ years
Salary/Compensations
- Competitive compensation
Benefits
- Full medical, dental and vision benefits
- Maternity/paternity policy
- 4 weeks vacation (3 weeks anytime + 1 week during the holidays)
- Stock option grant
- Professional development opportunities, working closely with founders and the senior leadership team
About the Company
- Felix is Canada's first end-to-end platform providing on-demand treatment for everyday health.
- Felix creates digital-first solutions that increase access for common healthcare needs such as sexual health, weight loss, testing and diagnostics, and more.
- Founded in 2019, Felix's approach to healthcare encompasses assessments, prescriptions, fast and discreet delivery, and ongoing healthcare support, all online.
- Felix has delivered 24 quarters of consecutive growth in both revenue and profit, making it one of Canada's fastest growing tech companies.
- Over 1 million Canadians trust Felix for their everyday healthcare needs.
Equal Opportunity
- Our commitment to an inclusive team culture means embracing diversity and offering equitable access to opportunities and resources for people who might otherwise be excluded.
- During our recruitment process, we provide accommodations at any stage.
- Candidates can communicate their accommodation needs to the hiring manager directly or by emailing accessibility@felixforyou.ca.