About the Role
The Product Manager II, Buyer & Retail Experience is responsible for the vision for helping world class brands showcase their merchandise and connecting them to retail buyers on NuORDER by Lightspeed. The ideal candidate will have a strong background in product management, product strategy, UX, data analytics and a passion for delivering exceptional user experiences in the retail industry.
Responsibilities
- Owning the B2B Buying Strategy: Drive the overarching product strategy to build a compelling value proposition that addresses the core jobs-to-be-done and needs of our brands.
- Building a World-Class Buying Experience: Partner with diverse buyers and retailers to understand their needs and craft an unparalleled, best-in-class wholesale buying experience.
- Managing the End-to-End Buying Journey: Oversee the complete lifecycle of B2B transactions, owning the journey from purchase to payment.
- Driving Critical Transactional Capabilities: Take direct product ownership of key functional touchpoints, including Retail Profiles, Buyer Accounts, and Insights.
- Executing with Impact: Work closely with engineering, design, and go-to-market teams to translate strategic vision into roadmaps and PRDs, resulting in launched features that move metrics.
Requirements
- Minimum 5 years of proven product management experience demonstrating an exceptionally strong mastery of product management craft.
- A strong focus on commercial impact and business viability, treating the product as your own business and driving measurable revenue outcomes.
- A visionary problem-solver who consistently brings fresh, innovative ideas and strategies to the table.
- Great storytelling skills with the ability to influence, align, and lead cross-functional teams and external stakeholders effectively.
- Deeply grounded in metrics and user needs to drive product decisions, with a strong ability to translate insights into action.
- A solid understanding of best-in-class UX principles coupled with rigorous, hands-on knowledge of A/B testing methodologies.
- Proven experience working in Big Tech environments with a demonstrated track record of building and scaling complex products from zero to one.
Skills
- Product Management
- Product Strategy
- UX
- Data Analytics
- A/B Testing
Location
- Remote
Work Type
- Contract
- Fully Remote
Experience Level
- Minimum 5 years
Salary/Compensations
- $90,000 TO $120,000 CAD
Benefits
- Lightspeed equity scheme
- Flexible paid time off policy
- Health insurance
- Health and wellness benefit of $500 per year
- Hybrid working policy
- Paid leave and assistance for new parents
- Mental health online platform and counseling & coaching services
- Volunteer day
- Medical insurance
- Dental insurance
- Wellness insurance
- Life insurance
- Disability insurance
- RRSP plan and match
- Paid parental leave top-up
- Paid time off
About the Company
- Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.
- Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
- Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD).
- With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
- Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that.
- The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Equal Opportunity
- Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace.
- Lightspeed welcomes and encourages applications from people with disabilities.
- Accommodations are available on request for candidates taking part in all aspects of the selection process.
