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About the Role

Guardian Life is seeking a Senior AI Transformation Lead to drive the execution of high-impact AI initiatives across Financial Protection, Retirement Solutions (FPRS) and Client Wealth Management (CSWM) businesses. This individual will own the end-to-end delivery of AI-enabled products focused on high-value processes like underwriting, claims, servicing, advisor productivity, and operations automation to accelerate growth, improve efficiency, and enhance customer experience. This role sits at the intersection of business strategy, product management, and AI execution, translating enterprise AI strategy into tangible solutions. It reports to the Head of AI Strategy & Transformation and is a senior individual contributor position with significant executive leadership visibility.

Responsibilities

Own end-to-end delivery of AI-enabled products, from opportunity identification through deployment and scaling
Translate strategic priorities into product roadmaps with clear, measurable business outcomes
Drive execution across cross-functional teams (data science, engineering, operations, and business)
Lead design and delivery of AI/GenAI solutions, including automation, human-in-the-loop workflows, and digital experiences
Partner with data science and AI teams to develop, deploy, and scale models in alignment with enterprise data and AI standards
Define end-to-end data requirements and product workflows aligned to value stream goals
Manage dependencies, risks, and cross-team coordination to ensure on-time delivery
Partner with business and Value Stream Leaders to define business value, redesign processes, and enable adoption through effective communication and outreach
Continuously improve business processes using data, AI, and automation
Define and track product OKRs aligned to value stream objectives
Build business cases and own value realization post-launch
Influence stakeholders and drive alignment without direct authority
Lead change management and ensure organizational readiness to support successful adoption

Requirements

Bachelor’s degree or equivalent work experience
A minimum of 10 years of experience in product management or a related field
Proven experience in defining and driving product roadmaps, integrating customer research, and ensuring compliance with data/AI standards
Strong knowledge of product journey mapping, business process improvement, and OKR management.
Experience working with cross-functional teams and managing complex projects
Excellent communication and teamwork skills with the ability to influence others and work effectively
Ability to manage multiple tasks and meet deadlines

Skills

Continuous Improvement Management
Objectives and Key Results
Product Road Map
Product Vision
User Research

Location

New York City (Hudson Yards)

Work Type

3+ days onsite

Experience Level

Senior
10+ years

Education Level

Bachelor’s degree or equivalent work experience

Salary/Compensations

$152,290.00 - $250,195.00

Benefits

Support and flexibility to achieve professional and personal goals
Skill-building opportunities
Leadership development opportunities
Philanthropic opportunities
Opportunities to build communities and grow careers
Diverse colleagues with high ethical standards
Contemporary, supportive, flexible, and inclusive benefits and resources

About the Company

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MyHR@glic.com. Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian, refer to the Guardian Careers site.
Guardian Life is not currently or in the foreseeable future sponsoring employment-based visas (e.g., such as an H-1B). In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future.