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About the Role
Empire Merchants North is seeking a high-energy, results-driven Field Sales Manager in the Buffalo market to lead, coach, and develop a team of sales professionals while driving sales growth and strong customer relationships.
Responsibilities
- Achieve company and supplier sales, distribution, and execution objectives by leading, coaching, and developing sales representatives.
- Pre-plan sales periods by holding one-on-one meetings with representatives to strategize goal achievement.
- Conduct weekly sales meetings to communicate objectives, identify opportunities, review performance, and guide team members.
- Develop and review performance enhancement plans for sales representatives, including coaching and monitoring progress.
- Address skill deficiencies through customized coaching plans and progress tracking.
- Maintain relationships with key accounts, identify opportunities, conduct business reviews, and develop opening orders with new accounts.
- Participate in the employee interview and selection process, including sourcing, scheduling, and conducting interviews.
- Manage supplier surveys by planning routes, surveying accounts, and recapping survey results.
- Coordinate supplier ride-withs by scheduling sales representatives with Business Managers.
- Resolve customer issues related to returns and breakage.
- Complete all necessary training programs.
- Maintain professional and industry knowledge.
- Maintain a safe and clean working environment.
- Contribute to team effort by accomplishing related results as needed.
- Provide day-to-day leadership, coaching, training, performance management, and employee development for assigned sales representatives.
- Participate in hiring, onboarding, performance evaluations, recognition, and corrective action in partnership with Human Resources and senior sales leadership.
Requirements
- Must have strong customer orientation.
- Must be able to maintain professional and industry knowledge.
- Must maintain a safe and clean working environment.
- Must be able to contribute to team effort.
- Must be able to provide day-to-day leadership, coaching, training, performance management, and employee development for assigned sales representatives.
- Must be able to participate in hiring, onboarding, performance evaluations, recognition, and corrective action in partnership with Human Resources and senior sales leadership.
Skills
- Sales
- Leadership
- Coaching
- Development
- Sales Planning
- Performance Management
- Market Execution
- Customer Relationship Management
- Interviewing
- Onboarding
- Supplier Relations
- Problem Solving
- Training
- Communication
Location
- Buffalo
- Erie counties
- Niagara counties
Work Type
- Full-time
Experience Level
- Manager
Education Level
- Industry certifications (WSET)
Salary/Compensations
- $70,000 - $90,000
- Annual bonus potential
Benefits
- Paid Holidays
- Health Plan options (medical, dental, disability coverage, life insurance, and other voluntary plans)
- 401K
- PTO
- Vacation accrual
- Flexible Spending Account
- Industry certifications (WSET)
About the Company
- Empire Merchants North is the premier wine and spirits distributor in Upstate New York with roots going back to the end of Prohibition.
- With more than 600 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets.
- Empire Merchants North acts as a marketing agent for the brands that we represent and is proud to employ the most knowledgeable and well-equipped sales force in Upstate New York.