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About the Role

The Fine Dining Sous Chef-Asian is responsible for food preparation, garnishing, and inspecting outgoing plates for the Asian room. This role requires specialized knowledge of food ingredients, recipes, and Asian cookery techniques, all performed within Seneca Gaming Corporation's policies and procedures.

Responsibilities

• Report to work on time, well-groomed in full uniform with badge on the upper left side of the uniform.
• Provide prompt, friendly, and courteous service of food and beverage to all guests.
• Be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language.
• Establish production levels based on house counts or business forecast, previous experiences, and date.
• Supervise kitchen preparation for service of all stations and the production of all food items, ensuring safe preparation according to company standards.
• Verify that all portion sizes, quality standards, department rules, policies, and procedures are maintained by kitchen employees.
• Support the philosophy and goals associated with the Fine Dining Restaurants.
• Train kitchen staff in establishing quality food standards for all menu items, including food production principles and practices.
• Provide ongoing training and evaluation of staff and promote staff morale through incentives.
• Plan and price menus, establish portion sizes and standards of service for all menu items.
• Maintain organized and clean work areas, utensils, and equipment.
• Ensure proper staffing levels and work schedules to provide high service with minimum labor hours.
• Schedule kitchen staff in conjunction with business forecasts and predetermined budget, and maintain payroll records.
• Control food costs by establishing purchasing specifications, storeroom requisition systems, product storage requirements, standardization recipes, and waste control procedures.
• Train kitchen personnel in safe operating procedures of all equipment, utensils, and machinery.
• Maintain a current understanding of and comply with all policy and guidelines regarding information security.
• Provide exceptional customer service and communicate in a pleasant, friendly, and professional manner.
• Maintain a professional work environment with supervisors, managers, and staff.
• Meet attendance guidelines and adhere to regulatory, departmental, and company policies.
• Complete all required SGC Training programs within nine (9) months from commencement of employment.
• Attend all necessary meetings.
• Duties, responsibilities, requirements, and expectations are subject to change as needed.
• Hours are determined by a 24-hour schedule.

Requirements

• Must be 18 years of age or older upon employment.
• Mastery of specific cooking techniques such as wok, sushi, dim sum, noodles, etc.
• Expertise in ethnic cuisine: Chinese, Mandarin, Vietnamese, Thai.
• A minimum of three (3) years in a high volume upscale restaurant kitchen.
• Excellent interpersonal, customer service, communication, coaching, team building, and problem-solving skills required.
• Extensive knowledge of fine seafood, protein, and poultry.
• Computer literate in all Microsoft Office applications including Excel, Word, and email as well as automated restaurant systems.
• Must possess excellent communication skills.
• Ability to speak effectively to the public, employees, and customers.
• Ability to deal effectively and interact well with customers and employees.
• Ability to resolve problems/conflicts in a diplomatic and tactful manner.
• Must possess good communication skills including the ability to read, write, and speak effectively to employees as well as customers.
• Understand and comply with policies and procedures, daily memos, chemical labels, and other instructions.
• Must be able to stand, walk, and move through all areas of the casino.
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
• Work involves moderate exposure to high temperatures and/or loud noises.
• Moderate physical activity is required along with the handling of objects up to fifty (50) pounds.
• Work environment involves some exposure to physical risk, which requires following basic safety precautions.
• In the absence of fully qualified candidates, some requirements may be waived.

Skills

• Asian cookery
• Wok cooking
• Sushi preparation
• Dim sum preparation
• Noodle preparation
• Chinese cuisine
• Mandarin cuisine
• Vietnamese cuisine
• Thai cuisine
• Fine seafood knowledge
• Protein knowledge
• Poultry knowledge
• Microsoft Office Suite (Excel, Word)
• Email communication
• Automated restaurant systems
• Interpersonal skills
• Customer service skills
• Communication skills
• Coaching skills
• Team building skills
• Problem-solving skills
• Fluent English
• Fluent Chinese

Location

• New York

Work Type

• Full-time

Experience Level

• 3+ years in a high volume upscale restaurant kitchen

Education Level

• Degree from a postsecondary culinary arts training program

Salary/Compensations

• $61,336.77
• Compensation is negotiable based on experience and education.

Benefits

• $1,000 sign-on bonus

About the Company

• At Seneca Resorts & Casinos, we work hard, celebrate often, and build a culture people actually want to be part of.