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About the Role
La La Land Kind Cafe is a movement dedicated to spreading kindness, positivity, and inclusivity. We aim to make every guest feel valued and uplifted by creating a space filled with warmth and genuine human connection. We are seeking passionate, enthusiastic Team Members to join us and help spread our message.
Responsibilities
- Supervise and coordinate team members to ensure efficient operations during shifts.
- Monitor employee performance and provide coaching or feedback to improve productivity.
- Address customer inquiries and resolve complaints promptly and professionally.
- Ensure compliance with company policies, procedures, and safety standards.
- Assist with inventory management, including receiving and stocking supplies.
- Maintain a clean and organized work environment.
- Complete administrative tasks accurately.
- Train new employees and provide ongoing support to existing team members.
- Collaborate with management to achieve company goals and improve operations.
- Assist in scheduling and workforce planning to ensure adequate coverage.
- Support marketing and promotional activities as needed.
- Participate in team meetings and contribute to process improvement initiatives.
- Act as a liaison between team members and upper management to communicate concerns or suggestions.
Requirements
- Previous experience in a supervisory role
- Strong leadership and communication skills
- Ability to work in a fast-paced environment and handle multiple tasks effectively
- A positive attitude and a commitment to delivering excellent customer service
- Knowledge of sanitation regulations
- Flexibility to work various shifts, holidays and weekends
- Food handler certification
- Ability to stand for extended periods (up to 8 hours).
- Frequent bending, stooping, and reaching to perform tasks such as cleaning and organizing.
- Walking throughout the store or facility to oversee operations and assist team members.
- Lifting and carrying items up to 25 pounds, such as supplies and inventory.
- Manual dexterity to operate equipment, such as cash registers and computers.
Skills
- Leadership
- Communication
- Customer Service
- Inventory Management
- Sanitation Regulations
- Teamwork
Work Type
- Full-time
Experience Level
- Supervisory
Benefits
- Medical
- Dental
- Vision
- Company discounts
- Free drinks while on shift
- Internal Growth Opportunities
About the Company
- La La Land Kind Cafe is more than just a coffee shop - it is a movement dedicated to spreading kindness, positivity, and inclusivity.
- Our mission is to make every guest feel valued and uplifted by creating a space filled with warmth and genuine human connection.
- We believe in fostering a community where everyone feels welcome, and our commitment to exceptional service reflects this goal.