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About the Role
Responsible for daily administrative tasks to support the Claims Department, including answering phones, scanning, faxing, mail processing, and miscellaneous support.
Responsibilities
- Answer phones, route calls and take messages.
- Prepare and mail correspondence (Overnight, regular, and certified).
- Use ImageRight, WINS and various Microsoft Applications (Outlook, Word & Excel).
- Process and review invoices.
- Open, prep, sort, and scan mail into IMAGERIGHT.
- FNOL claim setup and related workflow process including confirming coverage, new incident / claim setup, ISO claim entry, lawsuit setup, sending broker acknowledgements, and assigning tasks to examiners.
- Utilize the MCS portal to submit HIPAA authorizations for medical records, cancel requests, and import records received into the ImagRight file.
- Process Summons & Complaints.
- Redact policies in ImageRight.
- Share GNY’s files with third parties via OneDrive.
- Set Up Independent Medical Exams.
- Back up main switchboard as needed.
- Participates in special projects and performs additional duties as required.
Requirements
- High School diploma or equivalent required.
- 1-2 years administrative experience preferred.
- Knowledge of Microsoft Office 365 required.
- Experience with ImageRight and WINS a plus.
Skills
- Strong written and verbal communication skills.
- Strong customer service and interpersonal skills.
- Able to work as part of a team.
- Capable of prioritizing various tasks and complete assignments with a sense of urgency.
- Ability to think creatively and develop strategies to solve claim issues.
Location
- NEW YORK, NY
Work Type
- Full Time
Experience Level
- 1-2 years administrative experience preferred
Education Level
- High School diploma or equivalent
Salary/Compensations
- $32,300 - $65,700
Benefits
- Eligibility for an annual discretionary bonus based on performance.
About the Company
- GNY’s total compensation package for employees.