Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The FCA Market Research team provides vital consumer insights to support regulatory decisions. This role will focus on managing the Financial Lives survey (FLS) and bespoke research projects, ensuring timely and budget-conscious delivery through effective project management, supplier coordination, and stakeholder engagement. The position also involves contributing to the renewal of the Market Research Framework and potentially leading smaller bespoke research projects.

Responsibilities

Ensure FLS is delivered to time and budget through excellent timetabling, coordinating dependencies, resource allocation, progress monitoring, supplier management, and stakeholder engagement.
Manage responses to queries for FLS analysis in FCA papers and publications.
Manage the MI collected on query types and sources.
Manage internal governance processes for FLS publication sign-off.
Manage the FLS budget spreadsheet, liaise with suppliers monthly for invoice agreement, and produce monthly summaries for Finance.
Produce forecasts as required by Finance.
Manage the process of agreeing scope and costs with suppliers for upcoming FLS waves every two years.
Manage contract variations within each 2-year FLS wave as needed.
Provide project management support for the procurement and delivery of bespoke market research projects.
Help build and maintain the pipeline of work coming into the team.
Plan the renewal of the Market Research Framework from mid-2027.
Run smaller bespoke projects, including research design, analysis, and reporting, subject to availability and interests.
Support stakeholder engagement and communications planning to maximize the value of Market Research Team outputs.
Contribute to wider team management, including recruitment coordination, managing team meeting agendas, updating FCA systems, and process improvement.

Requirements

Prior experience managing market research projects within a market research agency, regulator, or government department.
Experience devising and overseeing workstreams and detailed timelines.
Experience overseeing suppliers.
Strong organizational skills with the ability to work autonomously and deliver on initiative.
Ability to manage competing priorities.
Ability to work collaboratively to achieve wider team goals.
Ability to keep delivery on track.
High attention to detail.
Ability to implement and maintain processes that ensure quality and rigor.
Good knowledge of a broad range of quantitative and qualitative research methodologies.
Experience in survey design, questionnaire development, analysis, and reporting.
Ability to manage complex timelines and capacity plans (e.g., using Gantt charts and Excel).
Ability to adapt delivery to changing priorities, resource constraints, and competing demands.
Excellent team-working skills.
Strong stakeholder management skills.
Confidence to engage senior colleagues, subject matter experts, operational teams, and suppliers.
Experience of managing research budgets.
High level of ability in Excel for budget management.
Excellent written and verbal communication skills.
CV and a supporting statement (max 500 words) required for application.
Supporting statement is mandatory.
Applications without a covering letter may not be accepted.

Skills

Market research project management
Timetabling
Supplier management
Stakeholder engagement
Budget management
Quantitative research methodologies
Qualitative research methodologies
Survey design
Questionnaire development
Analysis and reporting
Complex timeline management
Capacity planning
Excel
Gantt charts
Written communication
Verbal communication

Location

Edinburgh
Leeds
London

Work Type

Hybrid

Experience Level

Senior Associate – Regulatory
Senior Associate

Salary/Compensations

National (Edinburgh and Leeds) ranging from £53,800 to £67,199 per annum
London ranging from £59,200 to £73,799 per annum

Benefits

25 days annual leave plus bank holidays
Non-contributory pension (8–12% depending on age)
Life assurance at eight times salary
Private healthcare with Bupa
Income protection
24/7 Employee Assistance
35 hours of paid volunteering annually
Hybrid model (minimum 50% in office each month)
Flexible benefits scheme

About the Company

The FCA regulates the conduct of c 35,500 firms in the UK to ensure financial markets are honest, fair and competitive.
The FCA’s Market Research team provides vital consumer insights that support regulatory decisions.
They deliver the Financial Lives survey (FLS) – a key, nationally representative study tracking UK consumers’ attitudes, behaviours and financial experiences.
The team also conducts bespoke surveys and qualitative research for other areas of the FCA, collaborates with third-party data providers and ensures consumer insights are embedded across the organisation.
Their work informs policy, identifies emerging issues and measures regulatory impact – helping to keep the consumer voice central to financial oversight.
The team also manages a smaller amount of firm research, including research about the perceptions firms and other stakeholders have of the FCA and how firms experience regulation.

Equal Opportunity

We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best.
We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.
If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.
We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.
We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process.