Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This unique opportunity is for an experienced, determined, and commercially minded individual to manage key customer channels, negotiate joint business plans, and drive profitable growth. You will be the commercial owner of the P&L, managing relationships and agreements with major customers. As the channel and customer expert, you will guide the business in identifying opportunities and leverage expertise to support customers through insights and suggestions. You will report into the National Account Controller and work closely with the Away From Home and Omnichannel teams. This role is based in our London office, with flexibility for remote work and customer visits.

Responsibilities

Account management of Restaurants, Cafes, Retail FTG and Manufacturing customers as the main business interface between Kraft Heinz and customers.
Owning internal stakeholder relationships for customer needs.
Full P&L ownership of Restaurants, Cafes, Retail FTG and Manufacturing.
Negotiating contracts, from commercial planning through to execution.
Profitably growing business through identifying and winning new customers, listing innovation, ESG initiatives, and branded activations.
Forecasting and performance reviews internally and externally.
Working cross-functionally with Culinary and Marketing teams to create and deliver best-in-class selling materials.
Line management of one direct report.

Requirements

4+ years of account management or other commercial management experience within FMCG or Foodservice.
Proven customer relationship management experience and skills.
Ability and confidence to sell commercial propositions and negotiate effectively.
Interpersonal skills and high personal credibility to build relationships between external customers and internal functions.
Ability to communicate, present, and influence.
Strong Excel skills, forecasting, and commercial analysis capabilities.
Fluency in English.

Skills

Communication
Proactive
Analytical
Results-driven
Teamwork
Project Management

Location

London - The Shard

Work Type

Hybrid
Remote

Experience Level

4+ years

Benefits

Industry-recognised career development pathway
Meritocratic, pay for performance approach
Fun, collaborative office culture
Active network of Business Resource Groups
Flexible and hybrid working approach
Ability to work from abroad
Family-friendly; market leading parental leave benefits & sponsored nursery scheme
Employee discount on Heinz products
Private medical cover & Digital GP
Comprehensive Life Assurance & Group Income Protection
Exclusive gym discounts & cycle to work scheme
Premium membership to Calm App
Variety of amazing sports teams & clubs
3 volunteering days per year

About the Company

Kraft Heinz is one of the world’s largest food and beverage companies.
We are a collaborative, entrepreneurial team that is always striving to reach the next level and grow the business.
This team is a key driver of our Away From Home strategic growth plan.

Equal Opportunity

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
As a Disability Confident employer, we are happy to accommodate any reasonable adjustments you may need during our screening and interview process.