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About the Role

The Food & Beverage Facility Manager oversees daily cafeteria operations, monitors service standards and hygiene, and promotes environmental responsibility. This role focuses on managing colleagues, special days, and incentives to enhance colleague satisfaction and hotel engagement, while also implementing sustainable practices.

Responsibilities

Ensure colleague meals meet standards for taste, nutrition, freshness, and consistency
Collaborate with Culinary leadership on seasonal, balanced menu planning
Maintain food safety (EHC), hygiene, and allergen controls
Create and develop rotational menu formats and labels for presentation
Gather feedback through surveys and engagement
Translate insights into action plans
Communicate improvements back to colleagues and champion The Hive (colleague communication channel)
Design monthly colleague dining activations
Partner with HR and leadership to enhance culture and morale
Position the cafeteria as a point of pride
Lead, coach, and schedule cafeteria team members
Foster accountability and professionalism
Lead food waste reduction and sustainability initiatives
Partner with Culinary and Stewarding to maximize whole-product usage
Implement cost-saving strategies through menu engineering and cross-utilization
Follow departmental policies, procedures and service standards
Embrace the Fairmont brand promise and luxury in your role and in all your interactions

Requirements

Minimum 3 years’ experience as an Assistant Manager in a fast paced restaurant an asset
Previous point of sale system experience
Experience with Unionized environment an asset
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Location

Toronto

Work Type

Permanent
Full-Time

Salary/Compensations

$60,960 - $73,000

Benefits

Healthy meals on us every shift
Travel discounts at Accor hotels worldwide
Custom learning programs to boost your talents
Make a difference through our Corporate Social Responsibility activities, like Sustainability program
Unlock new career heights with exciting growth paths

About the Company

For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto.
Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication.
Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told.
Join us in creating our next chapter with your story.

Equal Opportunity

At Fairmont Royal York, we believe that the strength of our team lies in its diversity.
We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual.
As an Equal Opportunity Employer, we provide equal access to opportunities.
We welcome applications from all qualified candidates.