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About the Role
We are seeking an enthusiastic, growth-minded Business Analyst to join our Sales Engineering Operations team within the Identity & Access Management (IAM) sector of cybersecurity. This role is process-driven but agile, operating like a rapid prototyping squad to deliver production-grade software demos for sales conversations, live demos, and Proof of Concepts (POCs). The role focuses on Business Analysis with a critical emphasis on technical validation, translating sales stories into developer-ready user stories and validating prototypes.
Responsibilities
- Translate Sales Logic into Developer Stories: Partner with sales engineering stakeholders, product teams, and GTM teams to capture early-stage feature ideas and translate them into clear, functional user stories and workflows in Jira.
- Drive Iterative Prototyping Loops: Use storytelling and visual mapping skills to rapidly iterate on mockups and prototypes, bypassing traditional bottlenecks.
- Responsible AI Utilization: Proactively and responsibly utilize company-approved AI tools to maximize delivery speed, accelerate documentation, and generate user flows.
- Execute Last-Mile Human Validation: Handle manual testing of complex IAM features, including real-world, out-of-band verification events.
- Maintain Demo Readiness: Coordinate feedback loops between developers and sales stakeholders to ensure prototypes are functional for live sales demonstrations.
- Maintain awareness of current sales and sales engineering processes, aligning approaches and advocating for improvements.
Requirements
- 2–5 Years of Experience: Foundational experience in a business analysis, tech support, or systems analysis environment.
- Comfortable working independently without constant day-to-day mentoring.
- Strong Technical Storytelling: Ability to structure early-stage business inputs into clear, logical data flows or step-by-step user journeys for developers.
- Device-Savvy Problem Solving: Curiosity for testing application behavior across multiple platforms, mobile devices, and browsers.
- No Coding Required: Practical GenAI experience is required.
- Familiarity with, or exposure to, Identity & Access Management (IAM) or Cyber Security concepts.
- Strong experience with crafting lean, context-driven prompts and leveraging AI as a daily force multiplier.
- Familiarity with sales environments, sales engineering, or customer-facing technology roles.
Skills
- Business Analysis
- Technical Validation
- Jira
- Storytelling
- Visual Mapping
- AI Tools
- Manual Testing
- Identity & Access Management (IAM)
- Cyber Security
- Prompt Engineering
- GenAI
Location
- Denver, Colorado
Work Type
- Full-time
Experience Level
- Mid-level
Salary/Compensations
- In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Benefits
- Generous PTO & Holiday Schedule
- Parental Leave
- Progressive Healthcare Options
- Retirement Programs
- Opportunity for Education Reimbursement
- Commuter Offset (Specific locations)
About the Company
- At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. We champion every identity and celebrate differences. We're headquartered in Denver, Colorado and serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. We're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
Equal Opportunity
- We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.