Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Havering Council is seeking a dynamic and self-motivated MIS Support Officer to join the LMIS traded services team. This role focuses on delivering support to schools with their MIS systems, combining customer service, data accuracy, problem-solving, and technical curiosity to ensure efficient school operations. You will resolve queries, provide training, build relationships with school staff, and create guidance documentation.

Responsibilities

Resolving MIS and finance queries
Providing training
Building effective relationships with school staff
Creating guidance documentation
Supporting schools with their use of MIS systems

Requirements

Previous customer service experience
Experience supporting a range of MIS systems
Experience providing training and statutory guidance
Expert level of working with Excel
Ability to maintain a high level of data proficiency and integrity
Experience working with school-based MIS and finance systems
Experience with data visualisation tools
Experience with cloud-based platforms typically used in education and a teaching environment
Excellent communication skills
Strong data analysis skills
A 'can do' approach
Ability to work as part of a high-demanding team
Ability to develop effective working relationships
Organised, customer-focused, confident with data, and eager to learn
Enjoy helping people, solving problems, and improving processes
Communicate clearly, work well in a team, and take pride in accuracy and professionalism
Ability to proactively react to changing priorities

Skills

Customer service
Data accuracy
Problem-solving
Technical curiosity
Excel proficiency
Data proficiency
Data integrity
Data analysis
Communication

Location

Havering

Work Type

Full-time

Experience Level

Not specified

Education Level

Not specified

Salary/Compensations

G6/7 £39,276 - £48,003pa

Benefits

Not specified

About the Company

The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults.
Havering has excellent transport links into central London, extensive town centre regeneration and the highest concentration of green space anywhere in London.
Havering is becoming a hub for start-ups and expanding businesses, as well as construction, logistics, engineering and manufacturing industries.

Equal Opportunity

We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees.
We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.