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About the Role

Big Potato aims to Light Up the Moments We Share Together with easy-to-learn, laughter-first games. As the company scales globally, we are recruiting into our Ecommerce team to own the day-to-day trading of Amazon, TikTok, and Shopify accounts, focusing on forecasting, pricing, and margin. This role involves leading a team and collaborating across departments to ensure cohesive ecommerce strategies.

Responsibilities

• Manage and develop two Ecommerce Managers, setting clear priorities and fostering proactive commercial ownership.
• Lead the weekly ecommerce trading rhythm, ensuring actions are completed.
• Serve as the day-to-day escalation point for the team.
• Continuously improve team processes, exploring AI and automation opportunities.
• Own the delivery of ecommerce revenue and profit targets.
• Monitor marketplace and channel performance to identify opportunities and risks.
• Drive actions on key trading metrics including revenue, traffic, conversion, BSR/rank, availability, pricing, profitability, and promotions.
• Support forecasting and contribute to pricing, margin, and promotional strategy.
• Oversee commercial and operational performance across Amazon markets (US, UK, Germany, Canada, and beyond).
• Maintain marketplace fundamentals: availability, pricing, content, promotions, and catalogue health.
• Coordinate major trading moments such as Prime Day, Black Friday/Cyber Monday, and Q4.
• Support the growing presence on Walmart.com and Target.com, collaborating on promotional and discount planning.
• Partner closely with Performance Marketing, Retail/Sales, Operations/Supply Chain, International Sales, Creative, and Finance to coordinate ecommerce priorities.

Requirements

• Solid experience in Amazon ecommerce (typically around 6+ years, with achievement being more important than exact tenure).
• Experience managing and developing people.
• A track record of owning significant revenue targets.
• Strong commercial and analytical skills, with a good understanding of ecommerce KPIs.
• Confidence in prioritizing, making independent decisions, and constructively challenging others.
• A proactive, organized, and commercially curious approach.
• Comfortable using AI tools such as Claude or ChatGPT for increased effectiveness.
• Experience with Shopify, TikTok Shop, Walmart, or Target is a plus.
• Experience expanding into new international marketplaces is a plus.
• Advanced Excel/Sheets or BI tool experience is a plus.
• A relevant degree or equivalent experience is welcome.

Skills

• Amazon ecommerce
• Team leadership
• Forecasting
• Pricing strategy
• Margin management
• Performance marketing collaboration
• Operations collaboration
• Finance collaboration
• Brand marketing collaboration
• Commercial performance analysis
• Marketplace analysis
• KPI management
• AI tools (Claude, ChatGPT)
• Shopify
• TikTok Shop
• Walmart.com
• Target.com
• Excel/Sheets
• BI tools

Location

• UK

Work Type

• Full-time
• Four-day week

Experience Level

• 6+ years in Amazon ecommerce

Education Level

• Relevant degree or equivalent experience

Benefits

• 16 days annual leave, in addition to Bank and Public Holidays
• Employee Benefit Trust enrollment after 12 months
• Free BUPA private healthcare
• Access to the Government Pension Scheme
• £500 annual bonus (pro rata) for holidays
• Free fruit, snacks, soft drinks, office wine & beers, tea & coffee
• Discounted gym
• Free monthly yoga
• Monthly paid socials
• Summer and Christmas Party
• Free games
• Cycle to work scheme
• Free eye tests
• Dog friendly office

About the Company

• Big Potato's purpose is to Light Up the Moments We Share Together with easy-to-learn, laughter-first games played by millions globally.
• The company is dedicated to bringing people together through games, addressing the rarity of quality time together in modern life.
• The team is ambitious, creative, and committed to making brilliant games and challenging the industry.
• Big Potato values its People, Customers, Consumers, and the Planet, holding B-Corp Certification and achieving high employee NPS scores.
• It is one of the UK's fastest-growing games companies.

Equal Opportunity

• Big Potato welcomes applications from people of all backgrounds, identities, and experiences, and especially encourages applications from groups currently underrepresented in ecommerce and gaming.
• They encourage applications even if candidates do not meet every listed requirement.
• The company offers adjustments to the recruitment process upon request to support candidates.