About the Role
PAX Health is a leading mental and behavioral health organization seeking an experienced EHR Integration & Implementation Project Manager to oversee the consolidation of six operating companies onto a single ClinicMind EHR platform. The ideal candidate will manage complex healthcare technology implementations, including EHR integrations, data migration, vendor coordination, testing, and go-live support.
Responsibilities
- Lead and oversee the implementation of ClinicMind across six companies.
- Develop and maintain the overall implementation timeline, milestones, and deliverables.
- Coordinate meetings with stakeholders, ClinicMind implementation teams, and third-party vendors.
- Monitor project progress, identify risks, and implement mitigation strategies.
- Ensure implementation activities remain on schedule and within agreed project objectives.
- Oversee the design, configuration, testing, and deployment of the ClinicMind referral portal.
- Coordinate integration with referral partners and internal workflows.
- Validate referral processes for accuracy, efficiency, and compliance.
- Manage issue resolution during implementation and post-launch stabilization.
- Oversee integration between ClinicMind scheduling functionality and the organization's websites.
- Coordinate with web developers, ClinicMind technical teams, and internal stakeholders.
- Ensure appointment scheduling workflows function accurately and efficiently.
- Supervise user acceptance testing and deployment.
- Manage the implementation and rollout of the AI receptionist solution.
- Coordinate system configuration, call routing, scripting, scheduling integration, and workflow automation.
- Ensure the AI receptionist integrates effectively with ClinicMind scheduling and patient communication workflows.
- Oversee testing, staff training, and go-live support.
- Coordinate the migration of patient and operational data from legacy EHR systems and other data sources into ClinicMind.
- Oversee data mapping, validation, cleansing, and migration testing.
- Ensure data integrity, completeness, and compliance throughout the migration process.
- Coordinate reconciliation efforts and resolve migration-related issues prior to final go-live.
- Serve as the primary implementation oversight lead across all workstreams.
- Maintain project documentation, status reports, action items, and risk logs.
- Provide regular executive updates regarding project status, risks, and key decisions.
- Facilitate cross-functional communication among leadership, operations, IT, vendors, and implementation teams.
- Escalate critical issues and recommend solutions to maintain project momentum.
Requirements
- Bachelor's degree in Information Technology, Healthcare Administration, Business, Project Management, or a related field.
- 3–5+ years of experience managing healthcare IT or EHR implementation projects.
- Experience leading cross-functional projects involving multiple stakeholders, vendors, and executive leadership.
- Demonstrated experience with EHR implementations, data migration, system integrations, and go-live support.
- Strong project management skills, including timeline development, risk management, issue tracking, and status reporting.
- Excellent communication, facilitation, and organizational skills.
- Ability to manage multiple workstreams simultaneously in a fast-paced environment.
- Experience implementing ClinicMind or another ambulatory EHR platform.
- Knowledge of healthcare operations, referral workflows, scheduling systems, and patient access processes.
- PMP, CAPM, or other project management certification.
- Experience supporting AI workflow or patient communication technology implementations.
Skills
- EHR Integration
- Implementation Project Management
- Data Migration
- Vendor Coordination
- Testing
- Go-live Support
- ClinicMind EHR platform
- Referral Portal Integration
- Website Scheduling Integration
- AI Receptionist Deployment
- Project Planning
- Risk Management
- Issue Tracking
- Status Reporting
- Cross-functional Communication
Experience Level
- 3-5+ years of experience managing healthcare IT or EHR implementation projects
Education Level
- Bachelor's degree in Information Technology, Healthcare Administration, Business, Project Management, or a related field.
About the Company
- PAX Health is a leading mental and behavioral health organization dedicated to providing comprehensive and compassionate care to individuals facing mental health challenges.
- Our team of professionals strive to create an environment where mental health is prioritized, stigma is eradicated, and individuals can thrive in their journey towards well-being.
