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About the Role
We are seeking a German-speaking Key Account Manager to join our team, focusing on understanding our product offerings and clearly communicating their benefits to potential clients. The ideal candidate will excel at building rapport with individuals at all levels within client organizations.
Responsibilities
- Manage company meetings and presentations, guiding sales to closure.
- Actively engage with existing clients, build trust, share and document best practices.
- Review customer journey effectiveness, assist clients in overcoming challenges and achieving goals.
- Coordinate internal and external staff, including third parties, to ensure timely project delivery.
- Collaborate with sales and marketing teams to secure customer testimonials and create documentation.
Requirements
- Must possess a European passport to apply.
- Proficiency in German (native or C2 level) and English (at least B2 level).
- 3 years of experience in an Account Manager role.
- Basic computer literacy and ability to utilize data sources to identify and reach potential clients.
- Proactively provide feedback and go the extra mile to ensure customer satisfaction.
- Highly performance-oriented, motivated, and driven by daily and hourly successes.
Skills
- Active sales conversations
- Sales results achievement
- Product offering understanding
- Clear and persuasive communication
- Building rapport with receptionists and CEOs
- Customer relationship management
- Problem-solving
- Coordination and workflow management
- Team collaboration
- Customer testimonial acquisition
- Documentation creation
Location
- Remote
Work Type
- Fully remote
- Full-time
- Monday to Friday
Experience Level
- 3 years of experience
Benefits
- Work remotely from anywhere (within a reasonable time zone)
- Improve communication and sales skills
- Internal development opportunities (Team Lead)
- Performance bonuses
About the Company
- Navigating new EU legal regulations in the cyber industry.