About the Role
Join our Festival Foods team as a Baker! Our bakery plays a pivotal role in crafting unforgettable experiences for guests' events and everyday moments alike, ranging from special occasions to everyday indulgences. Providing excellent guest service is at the heart of what we do.
Responsibilities
- Follow recipes and production lists precisely to ensure high-quality bakery and pastry items.
- Monitor dates and freshness, handle outdated items properly, and report shrinkage.
- Adhere to all Health Department guidelines and Festival sanitation practices.
- Maintain cleanliness and organization in prep areas, coolers, freezers, and dry storage.
- Provide excellent customer service to our guests by assisting them with finding items, taking special orders, and addressing concerns.
- Answer phone calls with proper etiquette and ensure guest satisfaction.
- Keep an eye on stock levels and service floor needs, ensuring proper assortment and production-level, especially for early mornings and evenings.
- Maintain food safety logs and ensure all quality standards, including quantity expectations, are met by 10 am and 5 pm daily.
- Work closely with all Bakery associates to meet department goals and support a positive team environment.
- Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
- Other duties as assigned.
Requirements
- Ability to deal tactfully and effectively with guests and all personnel.
- Ability to quickly assess and resolve issues in a dynamic and stressful work environment, while supporting team members.
- Comprehensive understanding of safety requirements and company safety policies, including proper training on ovens, lifting techniques, trash compactor, baler, mixers, slicing and packaging machinery, and other equipment.
- Knowledge of the retail food business and perishable department operations, with the ability to make timely and effective decisions.
- Stand in one spot for a long period of time; bend, stoop, and kneel regularly (70% of the time).
- Full range of upper body motion.
- Lift up to 60 pounds on a frequent basis (50% of the time).
- Frequent repetitive motion of hands and wrists.
- Occasional exposure to extreme temperatures (20% of the time).
- Frequently near moving machinery (70% of the time).
Skills
- Baking
- Pastry
- Food service quality
- Guest service
- Recipe adherence
- Production control
- Health and safety compliance
- Sanitation practices
- Stock monitoring
- Team collaboration
- Problem-solving
- Safety awareness
- Retail expertise
Location
- New London, WI
Work Type
- Part-Time
- Overnight/3rd shift
- Early mornings
- Afternoons
- Weekends
- Holidays
- Evening shifts
- Overnight shifts
Benefits
- 15% off grocery purchases for you and your immediate household
- Weekly Pay
- $1 premium per hour on Sundays and select holidays for part-time associates
- Time and a half on Sundays and select holidays for full-time associates
- Two-Week Advanced Scheduling
- Vision Insurance
- Two Dental coverage options
- 3 weeks of paid parental leave
- Fitness reimbursement program
- EAP (Employee Assistance Program)
- LEAPCare Care Coaches
- 401(k)
- Annual discretionary match for 401(k)
About the Company
- Festival Foods is a Wisconsin grocer committed to giving back to the communities it serves and providing guests with exceptional service and value.
- We operate over 40 full-service supermarkets across the state of Wisconsin.
- At Festival, people are at the top of our list.
- We offer an industry-leading 15% associate discount on grocery purchases.
- We provide competitive compensation, opportunities for career growth, and a supportive work environment.
Equal Opportunity
- Festival Foods is committed to providing an environment of mutual respect where equal employment opportunities are available to all.
- We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates.
- Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.
