Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As a Wine & Spirits Assistant Manager, you’ll bring your enthusiasm and expertise to a leadership role where you help the Department Manager guide a team of associates in delivering exceptional guest experiences. Whether you have a background as a bartender, team lead, or retail customer service professional, this role offers the opportunity to grow your skills in a fast-paced, guest-focused environment. You’ll support the Wine & Spirits Department Manager by mentoring team members, sharing product knowledge, and helping guests discover new favorites—from craft beers to fine wines and premium spirits. Your ability to make personalized recommendations and foster a welcoming atmosphere will make you a key part of our success.

Responsibilities

Reinforce Festival’s culture and service standards while guiding associates in daily operations and guest interactions.
Assist the Department Manager in hiring, training, and developing associates, including delivering feedback, reviews and coaching for advancement.
Finalize and approve weekly work schedules to ensure coverage.
Monitor inventory levels, pricing accuracy, and department standards to keep everything running smoothly.
Answer questions, provide guidance, and ensure associates are knowledgeable about liquor, wine, spirits, and beer.
Help guests find products, take special orders, and resolve concerns with professionalism and care.
Work alongside your team, assist with daily tasks, stocking merchandise, and maintain a clean, organized department.
Partner with vendors, department managers, and team members to exceed guest expectations.
Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

Requirements

High School Education or equivalent combination of education and experience.
Must be at least 21 years of age in order to sample products sold in the wine and spirits department.
Understands being in a leadership role and how to motivate a team of individuals.
Thorough knowledge of the retail food business and wine and spirits department operations is strongly preferred.
Ability to deal tactfully and effectively with customers and all personnel.
Ability to make timely and effective decisions in the absence of the Wine and Spirits Department Manager.
Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment.
Thorough understanding of all safety requirements and company safety policies.
Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises.
Requires proper training and knowledge of hand jack, baler, forklift, pallet jack, trash compactor, proper lifting techniques, and proper scanning techniques.
Ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly.
Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
Requires the ability to perform repetitive tasks for prolonged periods of time.
Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment.
Ability to lift up to 50 pounds on an occasional basis.
Occasional exposure to extreme temperatures.

Skills

Product knowledge
Guest service
Leadership
Team management
Inventory management
Scheduling
Communication skills
Decision making
Safety procedures

Location

New London, WI

Work Type

Full-Time

Experience Level

Leadership role experience preferred
Retail customer service experience preferred
Bartender experience preferred
Team lead experience preferred

Education Level

High School Education or equivalent

Benefits

15% associate discount on grocery purchases for associate and immediate household.
Weekly pay.
Premium pay for Sundays and select holidays.
Two-week advanced scheduling.
Vision insurance.
Two dental coverage options.
3 weeks of paid parental leave.
Fitness reimbursement program.
Employee Assistance Program (EAP).
LEAPCare Care Coaches.
401(k) with annual discretionary match.

About the Company

Festival Foods is a Wisconsin grocer committed to giving back to the communities it serves and providing guests with exceptional service and value.
Operates over 40 full-service supermarkets across Wisconsin.
Prioritizes associates, evident in daily interactions, guest treatment, and extensive associate benefits and programs.
Committed to providing an environment of mutual respect where equal employment opportunities are available to all.
Dedicated to building a top-notch team of skilled, experienced and service-oriented associates.
Believes an inclusive environment for teammates of all backgrounds and perspectives strengthens its ability to serve guests and communities.
Seeks to recruit, develop, and retain the most talented people.

Equal Opportunity

Festival Foods is committed to providing an environment of mutual respect where equal employment opportunities are available to all.
Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.