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About the Role

The student assistant position will focus on administrative support, instructional support, mentor, or specialized support while offering educational and career growth.

Responsibilities

• Provides excellent customer service to all students, faculty, staff, and campus visitors, serving as a welcoming and helpful first point of contact.
• Provides team support to colleagues, fostering a collaborative and productive work environment.
• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite.
• Completes all required training and professional development sessions to enhance skills and knowledge.
• Supports the mission, values, goals, and principles of the College.
• Performs additional duties/responsibilities as assigned by the supervisor.
• Answer phones, greet visitors, and provide general information or direct inquiries appropriately.
• Manage incoming and outgoing mail and small package deliveries.
• Perform data entry, maintain records, and update databases accurately.
• Assist with filing, scanning, and organizing documents.
• Schedule appointments, meetings, and manage calendars as needed.
• Prepare and proofread correspondence, reports, presentations, and other documents.
• Assist with office supply inventory and ordering.
• Provide support for departmental events, workshops, or special projects.
• Maintain confidentiality of sensitive information.
• Provides direct support in academic labs and classrooms, assisting with setup, organization, and general student needs.
• Addresses discipline-specific questions from students, offering clarification and guidance related to course material or lab assignments.
• Completes required Tutoring Certification after hire and provides one-on-one or group tutoring for specific discipline areas or lab subjects, reinforcing learning concepts.
• Offers technical assistance on institution-specific learning platforms, software, and equipment used for instruction.
• Completes campus/department-specific projects that may require independent research, data compilation, or specialized software application.
• Maintains strict confidentiality of all records, databases, and sensitive information associated with the assigned area, adhering to privacy policies.
• Manages small-scale research assignments or technical tasks, potentially involving data analysis, report generation, or system maintenance.
• Responsible for operating certain specialized technical equipment or working proficiently in department-specific software (e.g., graphic design, database management, specific industry tools).
• Provides support to the assigned area during college presentations, workshops, and campus events, which may include setup, registration, and attendee assistance.

Requirements

• Undergraduate student awarded federal work study funds in financial aid package.
• Must meet the Satisfactory Academic Progress standards set by Dallas College.
• Must be enrolled and certified in at least six hours (half time) for Fall, Spring and Summer semesters.
• Must be a U.S. citizen or eligible noncitizen.
• You must not have any prior institutional balance or blocks.
• Student must have transportation to off-campus worksites.
• Completes required Dallas College professional development training hours.

Skills

• Strong interpersonal and communication skills
• Commitment to providing excellent customer service
• Ability to follow verbal and written instructions accurately and efficiently
• Basic computer proficiency
• Familiarity with common office software (e.g., Microsoft Office Suite)
• Demonstrated ability to learn and adapt to new technologies, systems, and departmental procedures quickly
• Basic skills in technology related to the area of work
• Above-average knowledge of equipment and/or regulations in the assigned academic area
• Ability to exercise judgment in performing routine tasks and selecting appropriate procedures
• Demonstrated ability to work independently with minimal supervision on highly skilled tasks
• Collaborative work skills
• Proven ability to maintain confidentiality and handle sensitive information with discretion

Location

• On-site

Work Type

• Part-time
• Flexible hours

Experience Level

• Student Assistant

Education Level

• Undergraduate student

Salary/Compensations

• $23.78 Hourly

About the Company

• Dallas College