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About the Role

The Account Manager is responsible for managing sales and customer relationships for Fleetline, Hogebuilt, and Nu-Line. They will execute strategic sales plans aligned with company goals to drive sales growth and ensure customer satisfaction. Key responsibilities include business development, account management, sales growth, and maintaining strong customer relationships.

Responsibilities

• Manage existing dealer network to provide exceptional service.
• Build and maintain customer relationships.
• Utilize sales reports to identify and grow sales.
• Increase market share.
• Assist customers in improving their familiarity with products.
• Analyze methods to obtain new customers through leads.
• Collaborate with internal employees to assist customers with past due accounts.
• Attend trade shows to increase customer base and market share.
• Follow up on calls and dealer visits to keep customers informed and satisfied.
• Compile lists of prospective customers for sales leads.
• Make outbound lead follow-up calls to potential and existing customers.
• Overcome technical and business objections of prospective customers.
• Estimate product delivery dates based on production and delivery schedules.
• Enter new customer and sales data into the computer database.
• Investigate and resolve customer delivery problems with assistance from Customer Service.
• Mail correspondence and promotions to current and prospective customers.
• Utilize social media platforms to expand company brands.

Requirements

• Bachelor’s Degree or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with various concrete variables in situations where only limited standardization exists.
• Ability to interpret various instructions furnished in written, oral, diagram, or schedule form.
• Knowledge of email, CRM Files, Spreadsheet software, and Word Processing software.
• Ability to deal effectively with disgruntled customers concerning account issues.
• Must drive safely and maintain all legal driving requirements.
• Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

Skills

• Sales
• Customer Relationship Management
• Business Development
• Communication
• Social Media Marketing
• Microsoft Office Suite (Word, Excel, Email)
• CRM Software

Location

• Onsite

Work Type

• Full-time

Experience Level

• Not specified

Education Level

• Bachelor's Degree

About the Company

• Nu-Line Products Inc. is part of the global industrial organization Marmon Holdings, backed by Berkshire Hathaway.
• Committed to making a positive impact on the world.
• Provides diverse learning and working opportunities.
• Fosters a culture where everyone is empowered to be their best.