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About the Role
The Membership Associate/Dress Circle Lounge is responsible for greeting Met Members and Patrons, checking membership cards, assisting with inquiries, and accepting membership gifts.
Responsibilities
- Greet Met Members and Patrons and ensure quality of amenities/services provided in room for every Met Opera Performance
- Check or scan membership cards of all individuals entering the Dress Circle Lounge
- Collect Dress Circle Lounge guest cards
- Assist Met Members and Patrons with renewing memberships or with other membership issues
- Provide guests with Met Membership brochures and ticket calendars
- Report back to Patron/Met Membership staff regarding customer service issues and special requests
- Perform additional clerical duties occasionally during shift
Requirements
- Experience working with the public
- Pleasant and professional demeanor
- Ability to stand for long periods of time
- Ability to read and recognize various membership cards and use scanner
- Ability to assist members as needed, calling upon house management, security staff and health unit as necessary
Skills
- Proficiency with email
- Proficiency with Microsoft applications
- Ability to use database for look-up
Salary/Compensations
- $21.50 - $21.59 an hour
Equal Opportunity
- The Metropolitan Opera is an equal opportunity employer.
- We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws.