About the Role
The Rallye Motor Company is seeking a reliable and motivated Loaner Car Specialist for Rallye Mercedes. This role is crucial for organizing the loaner fleet and ensuring a high caliber of customer service, aligning with the company's values of kindness, teamwork, and automotive excellence.
Responsibilities
- Ensure the loaner fleet is gassed, cleaned, and staged appropriately.
- Inspect the loaner fleet for necessary maintenance.
- Ensure vehicle inspection, registration, and insurance cards are current.
- Inspect and report any damage to guests and management.
- Account for all vehicles and document any problems.
- Coordinate the loaner process with clients, clearly communicate policies and procedures, and establish methods of payment.
- Ensure all loaner contracts are accurately completed.
- Collaborate with service advisors and fellow loaner coordinators.
- Complete daily reports.
Requirements
- Customer service experience required.
- Previous experience in loaner cars or rental cars strongly preferred.
- Excellent communication and organizational skills.
- Clean/Valid Driver's License.
- Professional personal appearance.
Skills
- Communication skills
- Organizational skills
Location
- Long Island
Work Type
- Full-time
Experience Level
- Customer service experience required
- Previous experience in loaner cars or rental cars strongly preferred
Salary/Compensations
- $20.00 PER HOUR
Benefits
- Medical coverage
- Dental coverage
- Vision coverage for employee & family
- Company paid life insurance
- Optional additional life insurance coverage
- Voluntary short term disability
- Voluntary long term disability
- Aflac
- LegalShield
- Paid time off
- Paid holidays
- 401K plan
- Employee Assistance Program
About the Company
- The Rallye Motor Company is Long Island's premier luxury automotive group.
- The company's values are based in kindness, teamwork, and delivering the highest caliber of customer service.
- The company is committed to attracting and retaining a talented and diverse workforce that supports its culture of customer service and automotive excellence.
- The company strives to provide team members with career opportunities that promote personal growth & learning, work-life balance, and equality.
