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About the Role

The Client Delivery Specialist (Legal Assistant) serves as the primary operational partner for assigned attorneys, managing workflow execution, cross-functional coordination, and administrative support to reduce attorney project-management burden. Specialists maintain direct responsibility for attorney relationships, matter completion, and coordination across operational teams.

Responsibilities

Manages full lifecycle workflow for assigned attorneys.
Proactively anticipates attorney needs, manages priorities, and resolves administrative challenges with minimal supervision.
Coordinates and tracks ongoing projects to ensure deadlines and deliverables are met.
Monitors milestones, updates status reports, and communicates progress.
Assists with project plans, timelines, and resource allocation.
Handles special projects and other duties as assigned.
Effectively uses workflow management software to log and manage workflow.
Prepares and processes new matter forms, requests conflict checks, and opens new files.
Coordinates intake and engagement processes, maintains documentation, and reduces repetitive attorney involvement.
Assists attorneys with tracking and monitoring alternative fee arrangements.
Assists attorneys with automation, tracking, and monitoring of matter budgets.
Partners with the billing team to oversee time entry, billing inquiries, and collections.
Coordinates client communications, manages sensitive information, and serves as a liaison between attorneys, clients, and internal departments.
Proactively manages attorneys’ inboxes, prioritizing and flagging urgent communications.
Drafts, reviews, and responds to emails on behalf of attorneys as directed.
Organizes/archives correspondence for easy retrieval.
Maintains attorney contacts.
Tracks requirements and activity related to CLE and memberships.
Provides general administrative support, including operating office equipment.
Conducts all business in a confidential manner.
Reviews and routes incoming mail and fax communications.
Prepares and processes outgoing mail and faxes.
Arranges specialized mail or messenger services as required.
Ensures attachments, exhibits, and enclosures are included.
Assists in coordinating attorneys’ calendars and meeting arrangements.
Makes travel arrangements and prepares itineraries.
Prepares, edits, formats, and proofreads legal documents, correspondence, and presentations with a high degree of accuracy.
Manages version control, file organization, and secure document storage in compliance with firm policies.
Facilitates the execution, filing, and distribution of legal documents.
Types, transcribes, revises, and proofreads legal documents accurately.
Prioritizes assignments and meets specific deadlines on projects.
Shows proficiency in the assigned Practice Specialty Center.
Takes personal responsibility for regularly exchanging information, documenting workflows for coverage that support attorney preferences, and sharing training tips with team members.
Demonstrates effective teamwork and communication with team members and all Firm personnel.
Participates in regular team meetings to discuss current projects and workflow.
Delegates specific tasks to other teams, as appropriate, to ensure coverage, timely completion, and quality control.
Identifies opportunities for process improvements.
Leverages automation and dashboards to improve tracking, organization, and execution of work.
Participates in applicable AI and technology related trainings to maintain proficiency in related tools and services.
Researches emerging tools and best practices and recommends process improvements to streamline workflows, increase accuracy, and enhance service delivery.

Requirements

Bachelor's degree with major coursework in a related field; or commensurate professional and educational experience required.
5+ years relevant experience providing comprehensive support to organizational leadership, preferably in a professional services environment.
3+ years relevant legal assistance experience required.
Advanced proficiency in Microsoft Office Suite.
Demonstrated ability to proactively identify issues, propose solutions, and drive work to resolution with minimal direction.
Strong communication skills, including providing concise, solutions-oriented status updates and recommendations to attorneys and other stakeholders.
Ability to handle confidential information of highest level.
Minimum typing speed of 60 wpm; previous transcription experience preferred.
Exercise discretion, judgment, and composure.
Proactive Problem-Solving – Anticipate and resolve before escalation.
Judgment & Discretion – Navigate complexity with senior stakeholders.
Workflow Management – Own full lifecycle with accountability.
Communication – Clear, concise, solution-focused.
Business Partnership – Service mindset with strategic value-add.
Technology Proficiency – AI, automation, continuous upskilling.
Organizational Excellence – Detail-oriented, multi-tasking across portfolios.
Accountability – Follow-through and ownership.
Relationship Management – Build trust across all levels.
Adaptability – Thrive in dynamic, high-pressure environments.

Skills

Microsoft Office Suite
Workflow management software
Legal document preparation
Transcription
AI
Automation

Location

Multiple locations across the United States
Hybrid

Work Type

Hybrid

Experience Level

5+ years relevant experience
3+ years relevant legal assistance experience

Education Level

Bachelor's degree

Salary/Compensations

State of California: $56,000 - $114,000
State of Colorado: $52,000 - $92,000
State of Illinois: $51,000 - $98,000
State of Massachusetts: $56,000 - $107,000
State of Minnesota: $56,000 - $93,000
Washington, D.C.: $72,000 - $106,000

Benefits

Medical and dental coverage
Life insurance
Short-term and long-term disability insurance
Pre-tax flexible spending account for certain medical and dependent care expenses
Employee assistance program
Paid Time Off
Paid holidays
Participation in a retirement plan program after meeting eligibility requirements

About the Company

Husch Blackwell LLP is a full-service litigation and business law firm with multiple locations across the United States, serving clients with domestic and international operations.
At Husch Blackwell we believe that diverse, equitable and inclusive teams lead to better outcomes.
Husch Blackwell is committed to retaining, recruiting, developing, and promoting talented lawyers and business professionals with diverse backgrounds and experiences.
We foster an engaged, diverse, and inclusive team culture of accountability and purpose that makes our Firm and our communities better.
Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation.

Equal Opportunity

EOE/Minority/Female/Disabled/Vet.