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About the Role

Betterment’s 401(k) team is seeking a detail-oriented compliance associate with a passion for 401(k). This role is part of the 401(k) Compliance team within Betterment at Work. This team is the go-to group for 401(k) compliance subject matter expertise and are skilled in efficiency and technical 401(k) plan administration. You will be joining a group of individuals that empower each other to take ownership, lead the charge to create solutions that last and who motivate others to always keep the common goal in mind. For us, that goal is providing an exceptional experience to our 401(k) clients.

Responsibilities

Play an integral role in the annual compliance testing season for 401(k) clients by preparing compliance testing packages and employer contribution calculations
Reconcile plan activity and prepare Form 5500s for large and/or conversion clients
Assist 401(k) plan auditors by providing requested plan information and data samples
Assist with advanced compliance processes such as plan amendments, plan terminations, conversions and deconversions
Analyze facts and circumstances of operational errors that result in the calculation of missed deferral opportunities, lost earnings and other corrective actions
Draft 401(k) plan documents for conversion plans and set them up in our proprietary recordkeeping system
Collaborate with the Client Experience teams to provide a unified client experience
Ensure adherence to current procedures and controls, and make recommendations to improve efficiency and scalability
Use creative problem solving skills to tackle operational challenges, investigate why they happened, and collaborate with the engineering, product, and design teams to develop solutions

Requirements

Some experience in 401(k) retirement industry
Interest in working towards QKA certification and other ASPPA certifications
A detail-oriented mindset with excellent organizational skills
Comfort handling multiple priorities at once and problem solving on the fly in a creative and holistic manner
A proactive approach in reimagining existing processes to make them better
Effective communication skills and experience working cross functionally with client facing teams or stakeholders
Ability to maintain the highest level of confidentiality
Familiarity with FTWilliam or similar compliance testing software
Demonstrated proficiency in both Google Suite and Microsoft Office

Skills

401(k) compliance
401(k) plan administration
Compliance testing
Employer contribution calculations
Form 5500 preparation
Plan amendments
Plan terminations
Plan conversions
Operational error analysis
Recordkeeping systems
Client experience collaboration
Process improvement
Problem solving
Communication
Cross-functional collaboration
Confidentiality
FTWilliam
Google Suite
Microsoft Office

Location

Remote eligible (except for NYC metro area, San Francisco, Los Angeles, Seattle, Boston, Washington, D.C., & Orange County, CA)

Work Type

Salaried
Non-exempt
Remote

Salary/Compensations

$60,000 - $70,000

Benefits

Medical, dental, and vision coverage
Life and AD&D insurance
Short- and long-term disability
Infertility support and WPATH-aligned transgender health benefits
Employee Assistance Program (EAP)
Transit benefits
FSA and HSA options
Equity for all employees
Flexible paid time off
Paid parental leave
Fully paid four-week sabbatical in your sixth year
Company-paid professional coaching
Day-one 401(k) match
Matching on qualified student loan payments

About the Company

Betterment is a leading, technology-driven financial services company that offers investing, savings and retirement solutions for retail investors and investment advisors as well as financial wellness solutions, including a 401(k) for small and medium-sized businesses.
Our team is passionate about our mission, to empower people to build wealth with confidence and ease.
We change lives
Be a part of a community of innovators working to transform financial outcomes for real people. Your work will make an impact, always laddering up to our mission; to empower people to build wealth with confidence and ease.
We set audacious goals
We set them for the company, our customers, and ourselves, and we won’t stop until we reach them. We don’t just show up; we give our all, then celebrate our wins.
We value all perspectives
When we collaborate, we're at our best. We believe diverse perspectives lead to better outcomes and strive to uphold our supportive and inclusive community.
We simplify financial services
We’re financial services pioneers, always finding new ways to improve, optimize, and enhance. Constant improvement is in our DNA.

Equal Opportunity

We’re an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), sexual orientation, marital status, age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, predisposing genetic characteristic, domestic violence victim status, arrest records, or any other characteristic protected under applicable federal, state or local law.