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About the Role
As a District Manager, you will own the success of your district by managing service delivery across apartment communities, leading a team of Service Valets, and serving as the primary contact for property managers. This role emphasizes field leadership and relationship management, requiring significant on-site presence.
Responsibilities
- Oversee service delivery across your assigned district, ensuring nightly valet trash and recycling pickups are completed correctly and on time.
- Recruit, hire, onboard, and develop your team of Service Valets.
- Conduct regular property inspections to verify service quality and resident and valet compliance.
- Provide on-call support to your team and communities as needed.
- Build and maintain strong working relationships with property managers through regular site visits and prompt communication.
- Proactively identify and resolve service issues before they become client concerns.
- Ensure daily delivery of valet reports to designated property staff.
- Coach and develop your team members, identifying growth opportunities and providing regular feedback.
- Maintain accurate records across customer, associate, and operational reporting.
- Support new community launches including container distributions and onboarding coordination.
- Drive to properties within your district and to the inventory warehouse as needed.
- Uphold and promote all safety policies; report incidents thoroughly and promptly.
Requirements
- Proven experience leading a team in a field operations, service, or facilities environment.
- Strong communication skills; comfortable building relationships with both frontline workers and property management clients.
- Highly organized and self-directed; able to manage competing priorities across multiple sites without losing the details.
- Valid driver's license with a clean driving record.
- Comfortable spending significant time in the field daily.
- Experience in waste management, property management, facilities services, or a similarly distributed field operation.
- Background in hourly workforce management - recruiting, scheduling, and developing part-time staff.
- Familiarity with CRM tools or operations management software.
Skills
- Team Leadership
- Operations Management
- Client Relationship Management
- Communication
- Organization
- Problem-Solving
- Workforce Management
Location
- Field-based
Work Type
- Full-time
Experience Level
- Management Experience
Salary/Compensations
- Competitive salary
Benefits
- Company vehicle
- Gas card
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)
- Paid time off
- Pet insurance
- Growth opportunities
About the Company
- Ally Waste is a nationally recognized valet trash and recycling provider serving apartment communities, student housing, and senior living facilities across the country.
- Our mission is simple: keep communities cleaner, residents happier, and properties running smoothly.
- We're a company built on the belief that the people doing the work are the ones who make the difference.
- We invest in our team, hold ourselves to high standards, and treat everyone with respect.
- We are a growing company that values its people.
Equal Opportunity
- Employment may be contingent upon successful completion of background screening, motor vehicle record review, and drug testing, as relevant to the position and in accordance with all applicable federal, state, and local laws.
- Screening may include testing for marijuana where permitted by relevant regulations.
- Compliance with all screening requirements is a condition of employment.