SEO Customer Success Manager – Enterprise Accounts at Search Atlas | BR | Rezi

SEO Customer Success Manager – Enterprise Accounts at Search Atlas

SEO Customer Success Manager – Enterprise Accounts

Search Atlas · BR

5 days ago

SEO Customer Success Manager – Enterprise Accounts

Search Atlas · BR

5 days ago
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About the Role

Own a portfolio of enterprise SEO clients end-to-end, managing relationships, renewals, and AI agents to focus on strategy. This role requires a strong understanding of AI tools and their application in client work.

Responsibilities

  • Own your own book of enterprise SEO clients, acting as their primary point of contact.
  • Manage client retention through relationship building and effective reporting.
  • Identify and pursue upsell opportunities within existing accounts.
  • Develop strategy based on data analysis and provide actionable recommendations to clients.
  • Build and manage AI agents and workflows for account automation, including reporting, monitoring, and recommendations.

Requirements

  • Proven success in owning and winning renewal conversations.
  • Deep understanding of SEO, including technical, on-page, and algorithm shifts.
  • Experience building solutions with AI tools like Claude Code.
  • Proactive and self-directed work ethic.
  • Ability to manage deadlines and ambiguity effectively.
  • Ability to maintain a positive attitude during challenging periods.

Skills

  • Enterprise client relationship management
  • Customer Success
  • Account Management
  • SEO expertise (Technical, On-page, Algorithm shifts)
  • AI tool utilization (e.g., Claude Code)
  • Written and verbal communication
  • Client presentation
  • Data analysis
  • Strategy development
  • Workflow automation

Location

  • Remote
  • Canada
  • Latin America
  • Europe

Work Type

  • Remote
  • Full-time

Experience Level

  • 3 to 5+ years owning enterprise client relationships
  • Experience in a Customer Success or Account Management capacity

Salary/Compensations

  • $18 - $37 USD/hr

Benefits

  • 15 days PTO
  • Christmas Day paid off
  • New Year's Day paid off

About the Company

  • LinkGraph is the client services arm of Search Atlas, utilizing an AI-native, all-in-one agentic marketing platform.
  • LinkGraph focuses on applying the Search Atlas platform to real client work, managed by AI agents.
  • Search Atlas is an AI-native marketing platform designed to help marketing teams increase speed, improve decision-making, and optimize resource utilization.