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About the Role

This role focuses on implementing detailed plans and recommending policies/procedures to support business objectives, operational requirements, legislative compliance, and continuous improvement initiatives within the Chief Financial Officer's Office, Strategic Enterprise Integration & Mod division.

Responsibilities

• Implement detailed plans and recommend policies/procedures regarding program specific requirements.
• Conduct research into assigned areas, including workforce data, considering industry developments, corporate policies, legislation, and government initiatives.
• Provide input into and administer assigned budget, ensuring expenditures are controlled within approved limits.
• Execute test cases, user acceptance testing, validation strategies, and quality assurance activities for HR and payroll systems.
• Execute integration and regression activities, identifying risks related to system readiness and business objectives.
• Document, log, and track defects, inconsistencies, system issues, and data anomalies, completing follow-up activities.
• Conduct retesting activities, validate corrective actions and system enhancements, evaluate results, and confirm issue resolution with management.
• Validate time and attendance information, scheduling data, payroll inputs/outputs, and system reports for compliance and accuracy.
• Assist with scheduling workflows, time entry and approval processes, and payroll processing flows.
• Validate system functionality against business rules, legislative obligations, organizational policies, and collective agreement provisions, documenting and escalating issues.
• Support investigation of system, process, or data issues and determination of root causes.
• Support discussions with business analysts, service representatives, technical teams, vendors, project partners, and operational leaders.
• Provide regular updates on assigned tasks, milestones, and work progress to partners.
• Maintain testing documentation, including test execution results, defect records, validation findings, and issue logs.
• Validate highly confidential information related to payroll, disability management, workforce planning, labour relations, compensation, and organizational restructuring.
• Exercise discretion and maintain strict confidentiality when accessing sensitive workplace matters and supporting organizational initiatives.
• Research provisions of the Employment Standards Act, Income Tax Act, OMERS requirements, privacy legislation, and collective agreements.
• Gather position and organization structure information regarding system impacts associated with collective agreement implementation, restructuring, and workforce adjustments.
• Handle confidential testing data in SAP and SuccessFactors, including employee records, compensation, and organizational structures.
• Liaise with People & Equity staff and client divisions when validating organizational structure, position data, and labour relations initiatives.

Requirements

• Experience supporting, testing, validating, and implementing Human Resources Information Systems (HRIS), Payroll, Workforce Management, Time and Attendance, or related enterprise business systems.
• Demonstrated experience with SAP, SAP SuccessFactors, workforce management, payroll, and/or human capital management systems.
• Proven experience conducting system testing, including User Acceptance Testing (UAT), integration testing, regression testing, pay comparison testing, defect tracking, and validation activities.
• Strong understanding of payroll processes, workforce management practices, scheduling, time and attendance, organizational structures, and position management.
• Knowledge of applicable legislation and regulatory requirements, including Employment Standards Act, Income Tax Act, privacy legislation, pension administration requirements, and collective agreement provisions.
• Demonstrated analytical and problem-solving skills with the ability to investigate system and data issues, identify root causes, and recommend solutions.
• Experience interpreting business requirements and validating system functionality against business rules, operational needs, and legislative requirements.
• Strong attention to detail with the ability to accurately analyze, validate, and maintain highly confidential employee, payroll, compensation, and organizational data.
• Excellent organizational and project coordination skills with the ability to manage multiple priorities, meet deadlines, and provide regular progress updates.
• Strong written and verbal communication skills with the ability to collaborate effectively with business analysts, technical teams, vendors, project stakeholders, HR professionals, and operational leaders.
• Demonstrated ability to exercise discretion, maintain confidentiality, and handle sensitive workforce, labour relations, compensation, and organizational information.
• Experience working in a unionized environment and interpreting collective agreements would be considered an asset.
• Professional payroll, HRIS, project management, business analysis, or testing certifications would be considered an asset.

Skills

• SAP
• SAP SuccessFactors
• Workforce Management
• Payroll
• Human Capital Management
• System Testing
• User Acceptance Testing (UAT)
• Integration Testing
• Regression Testing
• Pay Comparison Testing
• Defect Tracking
• Validation Activities
• Analytical Skills
• Problem-Solving Skills
• Organizational Skills
• Project Coordination Skills
• Written Communication Skills
• Verbal Communication Skills
• Confidentiality

Location

• Metro Hall, 55 John Street Toronto

Work Type

• Full-time
• Temporary

Experience Level

• TM5503 and AOS 2

Education Level

• Post-secondary education in Human Resources, Business Administration, Information Technology, Payroll Administration, or a related discipline, or an equivalent combination of education and experience.

Salary/Compensations

• $64,529.00-$91,111.00

About the Company

• The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
• The City of Toronto is committed to creating an accessible and inclusive organization.
• We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).
• Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.
• Disability-related accommodation during the application process is available upon request.

Equal Opportunity

• The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
• Learn more about the City’s commitment to employment equity.
• We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).
• Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.
• Disability-related accommodation during the application process is available upon request.
• Learn more about the City’s Hiring Policies and Accommodation Process.