About the Role
Serve as the primary client partner and process owner for the end-to-end acquisition of fleet vehicles, guiding clients through specification, cost analysis, and manufacturer selection to ensure acquisition decisions align with their fleet performance and financial goals. Success in this role results in a seamless client acquisition experience, optimized total cost of ownership, and strengthened client relationships.
Responsibilities
- Serve as the primary client contact and owner of the factory order acquisitions process.
- Guide clients through model/manufacturer evaluation aligned to fleet performance goals.
- Assist clients with vehicle/specification decision-making.
- Keep clients informed on OEM changes impacting their fleet.
- Work directly with Commercial teams on account strategies.
- Create LCCA, payment schedules, price & specs documentation.
- Create OEM comparisons and recommend best value packages & equipment.
- Research and resolve client inquiries throughout the acquisition process by engaging cross-functional teams.
- Partner with New Business Activations to provide onboarding guidance, training, and acquisition recommendations for new clients.
- Provide client-facing training.
Requirements
- Bachelor’s degree in Business, Supply Chain, or related field; or equivalent business experience.
- 3–4 years of professional experience with direct client contact.
- Strong negotiation and analytical skills.
- Ability to influence client decisions with diplomacy and consultative skill.
- Excellent oral and written communication skills.
- Strong presentation and facilitation skills.
- Effective decision-making and problem-solving ability.
- Highly organized with strong time management skills; able to manage multiple priorities.
- Detail-oriented with a focus on accuracy.
- Results-oriented and accountable; takes ownership of outcomes.
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
- Ability to adapt to change with flexibility.
Skills
- Negotiation
- Analytical skills
- Client relationship management
- Consultative skills
- Communication skills
- Presentation skills
- Facilitation skills
- Decision-making
- Problem-solving
- Time management
- Attention to detail
- Adaptability
Location
- Toronto
Work Type
- Onsite
Experience Level
- 3-4 years
Education Level
- Bachelor's degree
Salary/Compensations
- $62,600-$86,000
Benefits
- Comprehensive health and welfare benefits
- Paid time-off programs (vacation, sick leave, and holidays)
- Annual incentive programs (bonuses, commissions)
- Retirement savings plans
- Tuition reimbursement
About the Company
- Element employees make a difference in the lives of others every day.
- We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience.
Equal Opportunity
- Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging.
- We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws.
- Disability-related accommodations during the application and interview process are available upon request.
- Element Fleet Management also uses AI-assisted tools to help screen and assess applications.
