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About the Role
The Account Management team is looking for an Account Manager role to drive our B2B customer strategy (for long-tail customers and other growth accounts) forward by consistently innovating and problem-solving. The ideal candidate is passionate about customer and business development through consultative sales, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.
Responsibilities
- Lead and manage existing customer relationships, and work to identify opportunities and customer needs across a portfolio of accounts.
- Connect customer needs with potential MA solutions with relevant teams, including partnership potential with customer group.
- Develop and structure customized pitches and proposals to meet client needs and addressing opportunities.
- Arrange client engagement throughout sales cycle and negotiate to gain strong outcomes for Mastercard.
- Arrange all aspects of client servicing and client satisfaction.
- Conduct necessary administrations and reporting to manage and grow MA revenue.
- Manage multiple customer relationships simultaneously through an efficient and scalable engagement model.
Requirements
- Fluent in Japanese and business level English language.
- Basic business skills (e.g., Multi-task management, analysis, documentation, presentation).
- Consultative Sales, business development or equivalent experience would be preferable.
- Knowledge/experience on digital payments, or IT/Strategy consulting experience would be a plus.
- Abide by Mastercard’s security policies and practices.
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach.
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
About the Company
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
- Mastercard is a global technology company in the payments industry.
- Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
- Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
- Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.
- With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.