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About the Role

Professional level sales position focused on profitable growth of the commercial business through customer retention and expansion. This role requires expert knowledge of automotive systems and parts, the ability to source from various channels, and to direct delivery personnel. The position involves partnering with the General Manager (GM) to manage team members.

Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal and store sales goals and service objectives
• Provide day-to-day supervisory support for Team Members
• Collaborate with GM on coaching and developmental needs for Team Members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers
• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Requirements

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• Advanced solution, project and product quality recommendation ability
• Ability to source from numerous places including special order, FDO, second source, etc.
• Advanced selling skills for commercial customers
• Ability to multi-task and remain organized
• Effective communication, listening and problem solving skills
• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization
• Ability to work an assortment of days, evenings, and weekends as needed
• A minimum of 3 years of prior automotive parts experience preferred
• Proven sales ability with past experience in fulfillment of customer transactions
• Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals
• Ability to talk and hear
• Ability to use hands and fingers to handle or feel
• Ability to reach with hands and arms
• Ability to climb or balance
• Ability to stoop, kneel, crouch, or crawl
• Ability to frequently lift and/or move up to 50 pounds
• Ability to occasionally lift and/or move up to 100 pounds
• Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus

Skills

• Automotive systems knowledge
• Parts knowledge
• Sales
• Customer service
• Supervisory skills
• Team management
• Coaching
• Development
• Dispatching
• Inventory management
• Second source supplier networking
• Commercial returns processing
• Commercial credit account management
• Driver coverage coordination
• Problem solving
• Communication
• Listening
• Basic math
• Microsoft Word
• Microsoft Excel
• Organizational skills
• Commercial profitability concepts
• Market opportunity analysis
• Customer prioritization
• Pricing and discount determination
• ASE P2 certification or equivalent
• ASE certification preferred

Location

• Onsite

Work Type

• Full-time
• Onsite

Experience Level

• Minimum of 3 years of prior automotive parts experience preferred
• Proven sales ability
• Experience leading teams

Education Level

• High school diploma or general education degree (GED)

Salary/Compensations

• Eligible for sales commission based on individual or store performance

About the Company

• We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
• We comply with all applicable federal, state, and local laws.
• California Residents click below for Privacy Notice: https://jobs.advanceautoparts.com/us/en/disclosures

Equal Opportunity

• Equal Opportunity Employer
• Do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
• Comply with all applicable federal, state, and local laws.