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About the Role

We are looking for a highly effective Delivery Lead to join our team. This individual will be responsible for the overall success of Marketing Technology, Commerce, and Content Management programs, focusing on client relationships, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and experience managing programs that combine strategy, experience design, and technology disciplines.

Responsibilities

Lead the end-to-end delivery lifecycle of complex, global, and large-scale marketing, commerce, and content solutions in a client-facing role.
Develop strong working relationships with senior management and identify follow-on project opportunities.
Plan and estimate delivery work using an Agile approach, focusing on project milestones, resource planning (on-shore and off-shore), scope, budget, and risk identification/mitigation.
Manage day-to-day on-shore and off-shore project teams throughout the project lifecycle.
Manage the project ideation process, including gathering high-level business requirements and defining detailed requirements and processes into epics and stories.
Manage and contribute to solution plan definition.
Manage and contribute to the development and execution of platform migration and global rollout strategies.
Interact with client stakeholders regarding business justification, funding, scope, and timeline.
Contribute to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and resource growth.

Requirements

Minimum 7+ years of experience leading the successful delivery of Marketing platforms projects.
5+ years of experience implementing comprehensive marketing suites such as Adobe Experience Cloud (AEM, AEP), Salesforce Marketing Cloud, Salesforce Data Cloud, Oracle Marketing Cloud, SAP Marketing Cloud.
1+ years of experience delivering AI Marketing projects.
A minimum of a high school diploma or GED is required.
English proficiency is required for regular interaction with stakeholders across Canada, the US, and other global locations.

Skills

Bachelor's degree or equivalent (minimum 12 years) work experience
Minimum 5 years of experience with both Waterfall and Agile SDLC, implementing large, complex web sites, commerce applications or marketing automation platforms.
Minimum 3+ years of experience delivering projects integrating Customer Data Platform, Digital Analytics, Digital Asset Management, eCommerce, Integration Platform, Journey Orchestration, Marketing Automation, Personalization, Search / SEO, Web Content Management, and Multi-device support.
Experience with marketing campaign design, implementation and execution.
Experience in algorithmic decisioning or management.
Experience defining, designing, and implementing a development architecture leveraging CI/CD principles.
Strong understanding of PCI/PII security and data privacy requirements.
Strong knowledge of project management methodology, including developing detailed work plans, identifying and resolving issues, managing risk, and running team meetings.
Exceptionally strong leadership & communication skills.
Experience in a consulting environment with a demonstrated track record of continuing responsibilities, creativity, and innovation in complex global scale programs.

Location

British Columbia
Ontario
New Brunswick

Work Type

Full-time

Experience Level

7+ years

Education Level

High school diploma or GED
Bachelor's degree or equivalent (minimum 12 years) work experience

Salary/Compensations

$131,700 to $278,100

Benefits

Information on benefits is here.

About the Company

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence.
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Equal Opportunity

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.