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About the Role

The Director of Specialty Operations serves as the operational leader for an assigned clinical specialty, acting as the enterprise subject matter expert. This role is accountable for the specialty's performance, including budget, expense, revenue, and provider productivity, and for building the organizational capability to operate and scale the specialty across the clinic network. Assignments are portable, transitioning to new specialty priorities upon reaching operational maturity.

Responsibilities

Hold accountability for the assigned specialty's budget, expense, revenue, and productivity targets.
Own specialty metrics and P&L reporting in partnership with the Sr. Vice President, and establish consistent, repeatable reporting standards.
Identify performance variances by region, office, and provider, and drive corrective action through the appropriate operational owners.
Define the specialty's operating standards and the criteria for successful performance at the clinic level.
Develop General Managers and Regional Managers to a level of specialty acumen that allows them to lead the specialty independently.
Partner with clinical leadership, training, and operations to build the specialty's education curriculum, standard operating procedures, and reference materials.
Establish the benchmark and measurement standard for field acumen in partnership with the Operations Vice Presidents, and report against it.
Serve as the development and escalation resource for General Managers and Regional Managers.
Translate clinical requirements into an operating model the organization can execute, support, and scale.
Maintain expert-level command of the specialty's operating model, workflow, staffing model, supply chain, documentation and coding requirements, regulatory obligations, and growth levers.
Partner with clinical leadership on protocols, quality standards, and provider-facing guidance, and ensure the operational design supports them.
Serve as the assigned SME to the integration team, the workflow development team, and any enterprise initiative that touches the specialty.
Translate specialty requirements into language and specifications that non-specialty functions can act on.
Advise executive leadership on specialty strategy, investment, and operational risk.
Ensure cross-functional efforts are coordinated and that each function understands specialty requirements.
Partner with clinical leadership on protocols, quality standards, provider onboarding, and scope of practice.
Partner with the integration team to ensure specialty requirements are built into the standard integration model.
Partner with Finance on the financial infrastructure the specialty requires.
Partner with Revenue Cycle Management on coding, charge capture, payer policy, prior authorization, and denial trends.
Partner with Marketing on brand positioning, patient acquisition, and provider utilization.
Partner with Training and Learning on curriculum design, delivery, and competency validation.
Define the provider profile, target markets, and pipeline requirements for the specialty, and partner to achieve headcount and recruitment goals.
Support diligence and evaluation on acquisitions and partnerships involving the specialty.
Partner with Legal, Compliance, and Quality to identify and meet regulatory, accreditation, licensure, and clinical governance requirements.
Partner with Information Technology and Clinical Systems on EMR configuration, reporting infrastructure, and technology needs.
Scope, build, and launch new services within the assigned specialty.
Build the operating documentation the specialty requires, including standard operating procedures, workflows, and role definitions.
Define the specialty's growth roadmap and the operational requirements needed to support it.
Evolve specialty workflows where performance, compliance, or scale requires it.
Lead the centralized teams and programs required by the assigned specialty.
Build and execute the transition plan for centralized functions as the specialty reaches maturity.
Achieve measurable improvement in General Manager and Regional Manager allergy acumen.
Meet allergy provider headcount and recruitment objectives.
Launch the Biologics service line, with asthma scoped for the following phase.
Build and complete the transition plan for the compounding laboratory.
Establish consistent, reliable reporting on allergy P&L and specialty metrics.

Requirements

Progressive experience in multi-site healthcare operations, service line management, or a comparable operating role at director-level scope.
Demonstrated ability to work across strategy and execution, shaping what gets built and then running the work to completion.
Experience defining scope in ambiguous conditions, where the operating model, standards, and measures did not yet exist.
Demonstrated accountability for a budget or P&L, with the ability to speak to operating levers rather than reporting alone.
Demonstrated success building capability within a distributed field organization, including developing leaders who do not report to the position.
Proven ability to lead cross-functional initiatives and deliver results through teams outside of direct reporting authority.
Ability to draw expertise from clinical and functional leaders and convert it into an operating model, documentation, and training the organization can use.
Analytical fluency sufficient to build and maintain performance reporting, not solely to interpret it.
Strong written and verbal communication skills, with the ability to translate specialty detail for executive, clinical, and operational audiences.
Ability to travel regularly across the SDG footprint.
Experience launching or scaling a service line within a multi-site provider organization (Preferred).
Experience supporting practice acquisitions or provider integration (Preferred).
Clinical background, or direct experience working within a clinical specialty (Preferred).

Skills

Specialty Operations Leadership
P&L Management
Performance Metrics and Reporting
Operational Standards Definition
Field Leader Development
Curriculum Development
Standard Operating Procedures
Subject Matter Expertise
Cross-Functional Partnership
Service Line Development
Budget Accountability
Analytical Skills
Written and Verbal Communication
Change Management
Influence and Credibility

Location

New York
New Jersey
Pennsylvania
Connecticut
Florida
Illinois
Missouri
Minnesota
California

Work Type

Remote
Full-time

Experience Level

Director-level

Salary/Compensations

$100,000-$140,000

Benefits

Medical (Virtual Care included)
HSA/FSA
Dental
Vision
401K
Company Sponsored Short Term Disability (Only applicable for non-California employee)
Pre-tax savings for public transit commuters
Employee discounts on Schweiger skin care products & cosmetic services

About the Company

Schweiger is a leading dermatology practice with over 580+ healthcare providers and 170+ offices across multiple states, offering medical, cosmetic, and surgical dermatology and allergy services.
The company's mission is to create the Ultimate Patient Experience and a great working environment.
Schweiger has been recognized on the Inc. 5000 Fastest Growing Private Companies in America list for seven consecutive years and has received Great Place to Work certification.

Equal Opportunity

Schweiger is an equal opportunity employer and does not discriminate in its hiring process with applicants, whether internal or external, because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, application for military service or any other class per local, state or federal law.
Schweiger does not require vaccination for COVID-19 in order to be considered for employment; however, some state guidelines may require that we keep record of your vaccination status on file.