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About the Role

The Administrative Assistant role at Horizon focuses on providing essential support within a welcoming, team-oriented environment. You will create meaningful connections with patients, support their recovery journey, and contribute to a positive patient experience.

Responsibilities

• Answer and route incoming calls, take messages, and provide information and assistance.
• Perform administrative and office support tasks, including mail distribution, copying, scanning, supply ordering, and special projects.
• Welcome visitors, vendors, and staff, and guide them through the building.
• Interact with patients and their families with compassion, professionalism, and respect for diverse cultural, ethnic, and socioeconomic backgrounds.
• Effectively prioritize responsibilities and manage multiple tasks while maintaining accuracy and meeting deadlines in a busy environment.
• Work collaboratively as a member of a team while also demonstrating the ability to work independently.
• Exercise sound judgment, discretion, initiative, and flexibility in responding to daily operational needs.
• Learn, understand, and adhere to Horizon's policies, procedures, and privacy and confidentiality requirements.
• Prepare and manage correspondence, reports, forms, and other documents using Microsoft Office applications and office technology, while adapting to new software and systems as needed.

Requirements

• High school diploma with 2 years of experience within an office-setting customer service or business administration field required.
• Sitting for extended periods, alternating between standing and sitting.
• Mobility required with repetitive wrist, hand, and finger movements.
• Handling light duties, occasionally lifting objects up to 20 pounds.

Skills

• Microsoft Office applications
• Adaptability to new software and systems

Location

• Getzville, NY

Work Type

• Full-time
• 40-hour-per-week

Experience Level

• 2 years of experience

Education Level

• High school diploma

Salary/Compensations

• $18.26 - $19.78 per hour

Benefits

• Company Culture focused on teamwork, where employees feel heard and valued.
• Commitment to Diversity & Inclusion with trainings, ongoing conversations, and affinity groups.
• Dedicated team for personal development and professional growth.
• Team building, connection, and community support.
• 401(k) and profit-sharing programs for retirement.
• Student Loan Assistance program.
• Paid time off and paid holidays.
• 10% tuition discount for employees and their families through a partnership with Capella University.

About the Company

• Horizon is recognized as a Best Place to Work in NYS for 18 consecutive years and one of America’s Best Workplaces.
• Horizon fosters a culture where motivated teammates collaborate to make a difference.
• Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values.
• Horizon upholds principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for employees, patients, and communities.

Equal Opportunity

• Horizon is committed to equity, racial justice, and equal opportunity for all.
• Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values.