About the Role
The General Manager is responsible for the overall leadership and successful operation of the hotel, overseeing daily operations, financial performance, guest satisfaction, associate engagement, and brand compliance while creating an exceptional experience for both guests and team members. The ideal candidate is a visible leader who enjoys mentoring others, building strong teams, and driving operational excellence.
Responsibilities
- Lead all aspects of hotel operations to maximize guest satisfaction, associate engagement, and financial performance.
- Recruit, train, coach, and develop a high-performing hotel team.
- Ensure compliance with all company policies, franchise standards, and operating procedures.
- Manage labor, expenses, and operating budgets while maintaining profitability.
- Monitor key performance metrics and implement strategies to improve results.
- Foster a culture of outstanding guest service and promptly resolve guest concerns.
- Maintain exceptional cleanliness, safety, and property appearance standards.
- Oversee scheduling, payroll, inventory, purchasing, and daily financial reporting.
- Build relationships within the local community and actively participate in sales and marketing initiatives.
- Partner with the Area Director to develop budgets, business plans, and operational strategies.
- Ensure accurate completion of administrative tasks, audits, banking, and reporting requirements.
- Be available to respond to operational needs as required.
- All other duties as assigned.
Requirements
- Minimum of 1 year of Hotel General Manager experience in a Select Service or Extended Stay hotel.
- Strong leadership, communication, and team development skills.
- Experience managing hotel financials, budgets, labor costs, and operational performance.
- Knowledge of scheduling, inventory management, purchasing, and payroll.
- Valid driver's license with reliable transportation.
- Flexible schedule, including evenings, weekends, and holidays as business needs require.
Skills
- Leadership
- Communication
- Team development
- Financial management
- Budget management
- Labor cost management
- Operational performance management
- Scheduling
- Inventory management
- Purchasing
- Payroll management
- Guest service
- Teamwork
- Accountability
- Professional growth
- Sales and marketing initiatives
Location
- Austin/Cedar Park
Work Type
- Full-time
Experience Level
- Minimum of 1 year of Hotel General Manager experience
Education Level
- Associate degree (or higher) in Hospitality, Business, or a related field, or an equivalent combination of education and experience.
Salary/Compensations
- $70,000-$80,000
- Bonus Potential
Benefits
- Daily Pay option
- Employee hotel discounts
- Flexible scheduling
- Medical
- Dental
- Vision
- 401(k)
- Profit Sharing
- Paid Vacation
About the Company
- At Tharaldson Hospitality Management, we believe our people are our greatest asset. With 90 hotels nationwide and continued growth planned over the next several years, we offer outstanding opportunities for career advancement while fostering a culture built on teamwork, integrity, and hospitality.
Equal Opportunity
- Tharaldson Hospitality Management is an Equal Opportunity Employer and is committed to fostering an inclusive workplace. We consider all qualified applicants without regard to any characteristic protected by federal, state, or local law.
- Applicants with disabilities who require a reasonable accommodation during the application or hiring process should notify the Human Resources Department. Tharaldson Hospitality Management is committed to providing reasonable accommodations in accordance with applicable laws.
