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About the Role

We are seeking an experienced Senior Microsoft Dynamics 365 Consultant to provide expert consultancy, support, solution design, development, and technical leadership across Microsoft Dynamics 365 and Power Platform solutions. You will act as a trusted advisor, contributing to solution architecture, customization, integrations, and service improvement.

Responsibilities

• Provide senior-level consultancy, support, and technical leadership for Microsoft Dynamics 365 and Power Platform solutions.
• Design, configure, customize, and extend Dynamics 365 Customer Engagement applications to meet customer requirements.
• Deliver enhancements, change requests, and project-based development across customer portfolios.
• Develop custom plugins, workflows, custom APIs, integrations, and extensions using C# and .NET.
• Build and maintain Power Platform solutions including Power Apps, Power Automate, and Dataverse components.
• Troubleshoot and resolve complex application, integration, and performance issues.
• Work directly with customer stakeholders to gather requirements, provide technical guidance, and recommend best-practice solutions.
• Support upgrades, migrations, and platform optimisation initiatives.
• Contribute to solution design workshops, technical documentation, and estimation activities.
• Act as a senior escalation point for technical issues and support teams.
• Mentor junior consultants and promote knowledge sharing across the team.
• Identify opportunities for automation, process improvement, and service enhancement.
• Ensure solutions align with Microsoft best practices, governance standards, and security requirements.

Requirements

• 5+ years of experience implementing Dynamics 365 and Power Platform solutions
• Strong knowledge of Microsoft Dynamics 365 Customer Engagement (CRM) platform and core technologies.
• Extensive experience designing, configuring, and supporting Dynamics 365 solutions.
• Strong development experience using C#, .NET, JavaScript, and TypeScript within Dynamics 365 environments.
• Hands-on experience developing Plugins, Custom Workflow Activities, Custom APIs, and integrations.
• Strong understanding of Dataverse architecture, security models, and data management.
• Experience delivering solutions using Microsoft Power Platform, including Power Apps and Power Automate.
• Experience integrating Dynamics 365 and Power Platform solutions with external systems and services.
• Experience gathering, analysing, and translating business requirements into technical solutions.
• Experience working within managed services, consultancy, or customer-facing delivery environments.
• Strong understanding of incident, problem, change, and release management processes.
• Excellent stakeholder management and communication skills.
• Proven experience acting as a technical lead or senior consultant on customer engagements.

Skills

• Dynamics 365 Customer Service implementation
• Dynamics 365 Sales implementation
• Power Pages
• Azure Functions
• Logic Apps
• Service Bus
• Microsoft Azure integration services
• Azure DevOps
• CI/CD pipeline
• Dynamics 365 migrations and upgrade projects
• Power BI
• Public sector environments
• Microsoft Dynamics 365 certifications
• Microsoft Power Platform certifications
• ITIL Foundation certification
• Security Clearance (SC) or eligibility to obtain SC clearance

Experience Level

• Senior

Benefits

• Quarterly Performance-Related Profit Share Scheme
• Strong Career Progression & mentorship coaching
• Dedicated quarterly Pathways Career Development programme
• Flexible/remote working
• Pension
• Private Healthcare Cover
• Life Assurance
• Financial advice
• Employee Discount scheme
• Gym Discounts
• Bike to Work
• Fitness classes
• Mindfulness Workshops
• Employee Assistance Programme
• Generous holiday allowance
• Enhanced maternity/paternity leave
• Marriage/civil partnership leave
• Special leave policies
• Educational assistance
• Incentivised certifications, and accreditations
• Version 1’s Annual Excellence Awards
• ‘Call-Out’ platform
• Environment, Social and Community First initiatives
• Local fundraising and development opportunities

About the Company

• Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success.
• Deep expertise enables customers to navigate the rapidly evolving technology landscape.
• Fosters strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake.
• Award-winning employer.
• UK & Ireland's premier AWS, Microsoft & Oracle partner.
• 3300+ strong, €350/£300m revenue business.
• 10+ years as a Great Place to Work in Ireland & UK.
• Best Workplace for Women in the UK & Ireland by GPTW.
• Best Workplace for Wellbeing in the UK by GPTW.
• Core values driven company.

Equal Opportunity

• Version 1 is an equal opportunities employer.
• Committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive.
• Welcome applications from people of all backgrounds, identities and lived experiences, and value the different perspectives people bring including those shaped by disability and neurodiversity.
• Want every candidate to have a positive and accessible recruitment experience.
• If you need reasonable adjustments at any stage of the process, please contact your recruiter at Version 1. We will consider all requests carefully, respectfully and confidentially.