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About the Role

Coordinate, schedule, track, and manage network-related changes through BNY’s Change Management approval process. Work closely with network engineering teams, project management teams, application teams, facilities, security, and other stakeholders to ensure network changes and projects are properly planned, reviewed, approved, implemented, and transitioned into production. This is a senior-level coordination and project management role requiring strong organizational, communication, documentation, and stakeholder-management skills. A general understanding of networking concepts and network infrastructure is highly preferred.

Responsibilities

Work with clients and internal stakeholders to understand project requirements, scope, timelines, and deliverables.
Conduct client discussions and coordinate required Letters of Authorization (LOAs) and approvals.
Coordinate technical design reviews and obtain necessary acceptance/signoffs.
Coordinate the ordering and provisioning of network circuits and required facilities.
Support the establishment of production services and ensure all prerequisites are completed.
Coordinate firewall policy creation, review, approval, and implementation with appropriate teams.
Coordinate primary network service activation, migration, and application testing.
Coordinate secondary service activation, migration, application testing, and failover testing.
Ensure successful production implementation and transition to appropriate production support teams.
Create and manage network change requests through the appropriate Change Management approval process.
Ensure all required documentation, approvals, and signoffs are completed before implementation.
Coordinate internal meetings to prepare network changes for approval.
Present changes to the appropriate Change Approval Board when required.
Facilitate timely approvals for high-priority or time-sensitive network changes.
Ensure all network changes comply with BNY/client standards, policies, and procedures.
Track change progress and proactively identify potential delays, risks, or dependencies.
Coordinate with multiple BNY teams to ensure required processes are followed.
Attend weekly project/status meetings and provide accurate and timely updates to the Project Management team.
Prepare comprehensive project status reports, presentations, and management updates.
Track project milestones, deliverables, dependencies, risks, issues, and action items.
Maintain accurate project and network documentation throughout the project lifecycle.
Ensure all documentation created or updated during the project is properly completed and transitioned to BNY.
Confirm that newly implemented networking services are operating correctly in both steady-state and failover scenarios.
Support the transition of completed projects into ongoing production support.

Requirements

Strong project management and coordination skills.
Excellent organizational skills with the ability to manage multiple projects and priorities simultaneously.
Ability to work effectively in a fast-paced and high-pressure environment.
Strong written and verbal communication skills.
Excellent interpersonal and stakeholder-management skills.
Ability to prepare professional presentations and management reports.
Strong problem-solving and analytical skills.
Ability to provide clear, comprehensive, and timely project status reports.
Ability to understand, define, and track KPIs and project metrics.
Ability to prepare and understand ad hoc financial/project reports.
Strong attention to detail and documentation skills.
General knowledge of networking concepts, network infrastructure, firewall, circuits, migrations, and network change management is highly preferred.
Bachelor’s degree or equivalent experience required.
7+ years of relevant project management experience.
Experience managing or coordinating network infrastructure projects or network changes.
Experience working with multiple technical and business teams.
Strong experience with project documentation, reporting, approvals, and stakeholder communication.
Strong proficiency in English, both written and verbal.
Must be able to own the coordination and governance of network projects and changes from requirements through production implementation.
Must be highly organized, comfortable communicating with technical and non-technical stakeholders, and capable of keeping multiple teams aligned to deadlines and approval requirements.

Skills

Project Management
Network Project Coordination
Change Management
Stakeholder Management
Documentation
Communication
Organizational Skills
Problem-Solving
Analytical Skills
Networking Concepts
Network Infrastructure
Firewall Management
Circuit Provisioning
Network Migrations
Production Implementation
Agile/Scrum Methodologies

Location

Remote
Hybrid

Work Type

Hybrid
Full-time

Experience Level

Senior-level
7+ years

Education Level

Bachelor’s degree or equivalent experience
PMP certification preferred

Benefits

Competitive benefits
Continuous training

About the Company

Join New Era Technology, where People First is at the heart of everything we do.
With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow.
Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development.
Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits.
Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you.
Apply today and help us shape the future of work—together.

Equal Opportunity

New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us.
In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).
We never ask candidates to pay any fees at any point in our hiring process.
If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company.
Only communications from our official company channels should be trusted.
Please note our official email domain is @neweratech.com.
If you suspect fraudulent activity, please contact us immediately at privacy@neweratech.com.