Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Regional Manager (RM) is responsible for overseeing the operational and financial performance of a portfolio of properties. This role requires a hands-on leader who can drive team performance, maintain client relationships, and ensure the successful execution of business strategies to align with company objectives.

Responsibilities

• Oversee recruitment and interview process for site-level positions.
• Conduct regular team meetings, 1-on-1 coaching, and annual performance reviews.
• Coordinate with HR on compliance, policies, and conflict resolution.
• Conduct onboarding, training, and mentoring of team members.
• Perform weekly site visits, engage with team members, and host client calls.
• Serve as the primary client liaison, handling communications and follow-ups.
• Develop and execute business plans for each community.
• Approve expense requests and manage expense reporting.
• Compile and analyze financial reporting, review and approve purchase orders and invoices.
• Conduct physical inspections of properties and preventive maintenance inspections.
• Ensure compliance with company policies regarding procurement, financial practices, and vendor management.
• Oversee resident and vendor communications and issue resolution.
• Monitor property marketing efforts, including websites and advertising.

Requirements

• Bachelor's degree from a four-year college or university (experience may substitute).
• Four years in multifamily property management, with at least two years in a Community Manager role.
• 3rd party management experience.
• Knowledge of multifamily property management operations, markets, and trends.
• Knowledge of budgeting, financial reporting, and variance analysis.
• Skilled in organization, prioritization, time management, and multitasking.
• Skilled in Microsoft Office Suite and Property Management Software (e.g., Yardi).
• Skilled in Revenue Management Software (e.g., LRO, AIRM, Yieldstar).
• Ability to communicate effectively verbally and in writing.
• Ability to develop solutions and resolve challenges proactively.
• Ability to lead, mentor, and develop on-site teams.
• Ability to manage vendor relationships and negotiate contracts.
• Ability to maintain positive client relationships.
• Ability to think strategically and implement business plans.
• May be required to sit or stand for extended periods.
• Must be able to read documents and computer screens.
• Must be able to hear and understand verbal communications.
• May occasionally be required to lift or carry items weighing up to 15 pounds.
• Must be able to operate a computer, keyboard, mouse, and other office equipment.
• Employment contingent upon successful background check.
• Valid driver’s license is preferred.

Skills

• Microsoft Office Suite
• Property Management Software (Yardi)
• Revenue Management Software (LRO, AIRM, Yieldstar)
• Organization
• Prioritization
• Time Management
• Multitasking
• Verbal Communication
• Written Communication
• Problem-Solving
• Leadership
• Mentoring
• Team Development
• Vendor Management
• Contract Negotiation
• Client Relationship Management
• Strategic Thinking
• Financial Analysis
• Budgeting
• Variance Analysis

Location

• Remote
• Hybrid

Work Type

• Hybrid

Experience Level

• 4 years in multifamily property management
• 2 years in a Community Manager role

Education Level

• Bachelor's degree

Benefits

• Weekly pay
• Comprehensive healthcare coverage
• Employer-paid employee assistance, mental health, and wellness programs
• Ancillary benefits (critical illness, hospital indemnity, accident insurance)
• 401(k) with robust company match
• Opportunities for professional development and career growth
• Diversity, Equity, Inclusion and Belonging (DEIB) initiatives
• Multiple Employee Resource Groups (ERG)
• Paid time off
• Floating holidays
• Volunteer days
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

About the Company

• At RPM, we’re in the business of extraordinary.
• We believe people-first is the way to success.
• Join RPM Living and experience exceptional benefits designed to enhance your life.

Equal Opportunity

• RPM Living participates in E-Verify.
• RPM Living is an Equal Opportunity Employer.